Shaz Resort Pulau Tinggi

My friends & I had paid the 50% booking fee in August 2020 & the balance when we arrived in February 2022 due to the Movement Control Order. Unfortunately, the sales agent, Azie who attended to us was very incompetent & unprofessional throughout. She was not meticulous & had made many mistakes in the quotation. I even had to correct her calculations! If you can, do NOT liaise with her but speak to her manager instead. We started our journey right after morning prayers as the Tanjung Leman Jetty boat transfer to Shaz Resort was at 12:00 noon. We paid RM120.00 for the two-way boat transfer. We were also told to pay other fees such as the jetty fee & national park fee, both at RM5.00 each. Insurance was charged at RM10.00. Parking at the jetty was charged differently during weekdays & weekends at RM4.00 & RM6.00, respectively. While waiting for the boat, my partner & I ordered drinks from the only shop that was open for business. Our other 2 friends went to KFC which was located beside the jetty. The boat ride to Shaz Resort took at least 45 minutes as the water was choppy & the wind was strong. Our boa**an stopped the boat in front of the resort. He did not send us to the Pulau Tinggi Jetty as it was a bit far for us to carry our luggage to the resort. Thus, we had to jump into the water. Shaz Resort had certainly seen better days. There were many “insta-worthy” photos to be taken on the property. Unfortunately, those props & touch points weren’t properly maintained & looked run-down. We went straight to the reception counter. Welcome drinks were provided for new arriving guests while we waited for our keys to our respective rooms. The 4 of us had booked the Executive Room which was beachfront. I was a little disappointed to see our rooms as we had paid a premium. The room was small. At least the mattress was firm. Glad that the room came with air-conditioner. However, the carpet had a nasty stain mark. We were given 4 bottles of mineral water for our 2-night stay. Coffee-making facilities were also provided with sachets of coffee & tea. My partner was very happy that it wasn’t Nescafe but a different 3-in-1 coffee brand, namely Super 3-in-1 Original which was rather delicious. A small refrigerator was also included in the room. The bathroom came with a heater & the water pressure was surprisingly good. We had a “pangkin” or gazebo in front of both our rooms, facing the sea. Since it was a hot day, the 4 of us decided to play gin-rummy at the gazebo. It was fun with the wind blowing on our faces. Afterwards, the 4 of us decided to flex our muscles & walk to the Pulau Tinggi Jetty which was a good 15-minute walk from Shaz Resort. We passed a work-in-progress mosque, 2 restaurants & the only local school on the island prior to arriving at the jetty. We decided to have tea & some finger food, namely banana fritters & “keropok lekor” at one of the restaurants after which we continued our walk to the jetty & enjoyed the view from it. As it w