Inn & Suites of Merrillville

Neighborhood not so great for two women, mom and daughter. Priced high as we could have stayed at the Hilton Gardens for same price. Holes in curtains although seemed clean. Hospitality however was very good. Hostess very conscientious of neighborhood safety.

This was just a place to sleep before hitting the road for home. So it fit the bill. We checked in late. The room was fine....needs a little scratch and dent fixing....but it was fine. All of the employees we encountered were very nice. Breakfast was really good.

My boyfriend and I had to stay here for a few weeks while he was working in town and it was awful. Every week. And today they tried coming into my room when I was alone, without knocking, thankfully the door was locked with the chain lock. We’ve stayed here for multiple weeks giving them all this money and still 0 respect. Also, they don’t even clean their sheets. Twice we came in and the bed was made, but with very visibly dirty sheets, with hair crumbs, etc. Absolutely disgusting and I hated having to stay here.

I will not elaborate on check in as much than the overall cleanliness of the rooms. Check in was difficult as they tried giving us a different room than what we had reserved. Once we escalated to management, we were allowed to have the room we reserved. Looking at previous reviews, we felt that this hotel would be fine. No, No, No. upon entering the room, the bed sheets were very dirty, the carpeted floors had not been swept as I was picking up Bobby pins off the nasty carpet and could clearly see debris on the ground. We had ants crawling everywhere; the walls by the bed, the air conditioning, the bath tub, the bathroom floor, the TV stand, EVERYWHERE. I called the front desk and informed them that I believe that the bed sheet were not changed when they “cleaned” the room. They did come and change the bedding but I bought sheets to put over their bedding. They did spray for the ants but it did not help. The room, the bathroom, the halls, the whole hotel is dark and dingy. We had a light in our room that did not work, making it even darker. I am assuming that the people that live there, gave the high ratings. This is not a 4 star hotel. We tried moving hotels but we were there for a softball tourney and everywhere was book. This was an awful experience.

Great Service and great room with goody bad and enjoyable breakfast. Also the price was great, cheaper than the 2 star hotel in Wisconsin we stayed at! The room was really good and everything you want in a hotel. We stay at Best Western all over the county and never they never disappoint.

The polite girl at check in was dressed in a shirt that was so much too small for her, that I was afraid the straining buttons would burst. The large gaps showed plenty of skin, and was a reflection of the overall condition of this hotel. The price was less than the Marriotts and Hiltons in the area, and as we were only here for 1 hight, we thought we'd try it. Well, you get what you pay for sometimes This is a very tired hotel. The ice machine on our floor didn't work, nor did the wall thermostat. There were numerous cracked tiles in the bathroom, and a toilet paper dispenser that was nearly falling off the wall. The sheets were a bit rougher, but the room itself was nice and clean, which we appreciated! Breakfast in the tiny kitchen area was bare-bones. Overall, clean room, but will never stay here again.