Tru by Hilton Merrillville

Great Place We were travelling and decided on an early evening and rest. It was just what we needed. Clean, quiet, great beds, and so relaxing. Nice restaurants and many things to do nearby, if you were so inclined. Great breakfast was provided in the hotel.

We were greeted warmly when we arrived. The room was clean, spacious, and very comfortable. The crown jewel for this hotel is Annette, who serves breakfast and treats everyone like they’re a VIP. The only improvement could be in sound-proofing in the rooms, as you can clearly hear people’s conversations out in the halls.

This hotel was new, clean, safe, comfortable, reasonable, attractive, has excellent staff and we felt very well cared for!

There was not anything unique about the property. But the staff was very polite. And, the cleanliness of the property was immaculate. Now the breakfast was lackluster I was very surprised that I didn't see any yogurt to go with the granola. And I prefer waffles over the pancake maker.

Shoutout to ‘Annette.’ She greeted us for breakfast, with the most pleasant morning energy one could ask for after a long trip from the night before. She was truly inspiring the way she radiated a smiley sunshine, upbeat warmth. My young daughters and I had a trying night and she was the perfect reset for a brand new day. Attentive and caring- silly and funny. . she felt like the family you wish you had sometimes. Breakfast was delicious. Room was clean and updated. Check in was a breeze. Pool was great. Lemon scented soaps were special too!

This hotel is excellent from the quick, friendly check in to the nicely appointed rooms. It would be nice to have a microwave and in room coffee maker, but the Tru hotels don't have them in room. There is access to microwave and hot water and coffee at all times in the lobby. The only real ding I have is the water pressure in the shower was not good. We were, however, on the third floor. Steven the gm was running breakfast on Sunday morning. It was awesome to see a gm willing to do anything needed. Everyone is super friendly and helpful at this hotel.