Turtle Beach Resort
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1 night
1 room, 2 adults, 0 children
All properties in Mermaid Beach
Turtle Beach Resort
2346 Gold Coast Hwy, Mermaid Beach, Queensland 4218, Australia
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We Price Match
Last booked 13 hrs ago
Highlights
Ideal location
Airport pick-up availableGreat views
Lots to do
Free parkingAmenities
Golf Course
Sunbathing Area
Outdoor swimming pool
Diving
Snorkeling
Surfing
Hiking
Sauna
All amenities
Property Description
With a stay at Turtle Beach Resort in Gold Coast (Mermaid Beach), you'll be within a 5-minute drive of Putt Putt Golf Mermaid Beach and Pacific Fair Shopping Centre. This family-friendly hotel is 1.2 mi (1.9 km) from Kurrawa Beach and 1.4 mi (2.3 km) from The Star Gold Coast.
Dip into one of the 4 outdoor swimming pools or 4 hot tubs and enjoy other recreational amenities, which include a complimentary water park. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and tour/ticket assistance. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite at Deck Resturant and Bar, a poolside family restaurant which features a bar/lounge.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite (max height clearance of 2.05m).
Make yourself at home in one of the 141 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. Rooms have private balconies or patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.
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8.1/10
Cleanliness8.0
Amenities8.1
Location8.0
Service8.1
All 101 reviews
Surroundings
Airport: Gold Coast Airport
(22.0 km)
Train: Robina
(8.3 km)
Train: Varsity Lakes Train Station
(9.4 km)
Landmarks: The deck of knowledge
(420m)
Landmarks: Ritual Yoga & Pilates
(480m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
14
Two Bedroom Apartment
Bedroom 1:1 Queen bed ● Bedroom 2:2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
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9
One Bedroom Apartment
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability
16
Two Bedroom Family Suite
1 Queen bed and 2 Bunk bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability
13
One Bedroom Superior Apartment
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability
23
Two Bedroom Superior Apartment
Bedroom 1:1 Queen bed ● Bedroom 2:2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability
24
Three Bedroom Apartment
Bedroom 1:1 Queen bed ● Bedroom 2:2 Single bed ● Bedroom 3:2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability
Hide Room Types
Guest Reviews
8.1/10
Very Good
101 reviews
- Cleanliness8.0
- Amenities8.1
- Location8.0
- Service8.1
Average for similar properties in Mermaid Beach
Review summary
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Location: The hotel is conveniently located close to public transportation and within walking distance to the beach and Woolworths, making it easily accessible for guests who are not traveling by car.(based on 2 reviews)
300849****
February 13, 2024
酒店的位置還行，如果不是自駕遊，祝這個酒店的位置搭乘公交車還是很方便的，另外房間也適合做飯，有全套的廚具。不好的地方是沙發顯得太臟，有異味，床上的被子顯得很成舊，也不乾淨。
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Guest User
August 1, 2023
Il personale è stato molto gentile e disponibile. Il resort è perfetto per famiglie con bambini. Noi avevamo una stanza in zona piscina adulti, molto silenziosa. A pochi minuti a piedi dalla spiaggia e pochi passi da woolworths.
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aidan
August 21, 2025
Very child friendly, staff during day were very helpful and friendly. Apartment needed a bit of maintenance eg batteries in remotes and safe (didn't work)
Only downside was our room key failed after a swim at the pool one evening. Man behind the counter wasn't concerned i had 3 youug children locked out at night which i made very clear and proceeded to check in other guests while i stood there dripping in my togs for 20 minutes
Flavia
August 8, 2025
My family and I stayed there for 8 days and we had a good time. The apartment is spacious for a family of 3, and has laundry room which it was a + for me. My son enjoyed all the pools and kids area. My husband loved the gym and used it every day. The location is good, but during our stay there was a lot of construction on the road for the tram extension.
When we requested a service, they were not very efficient and sometimes we had to request for 3 times the same thing. I wish their restaurant had a better menu selection. Overall, we had a great experience.
Ashleigh
July 13, 2025
We thoroughly enjoyed our stay. The property could do with some maintenance, for example the sides of the slide area needs a good clean down and the room was pretty dated. This said, our room was clean and tidy and everything was functional and comfy.
The amenities for the kids were great, they loved the pools, mini golf etc.
Staff were fantastic and always friendly. The resort had a great vibe and everyone seemed happy and relaxed.
Samara
July 9, 2025
Waterslides and pools are great for kids but the rooms were outdated and missing vital items such as spare blankets and coffee, and customer service was not amazing.
Jarad
July 27, 2025
Very happy with the apartment I got. Generally looks quite nice, has locked parking, on-site restaurant was pretty ordinary but not bad.
It's definitely more intended for families with children given the amenities present (lots of pools w/ slides), but even when I went with my partner I enjoyed it.
Janet
June 25, 2025
As always the stay is great, only issue were the door handles for the bedroom and bathroom. They seem old and should probably be replaced. One fell off whilst I turned it
Services & Amenities
Most popular amenities
Golf Course
Off-site
Sunbathing Area
Outdoor swimming pool
Diving
Off-site
Snorkeling
Off-site
Surfing
Off-site
Hiking
Off-site
Sauna
Fitness Room
Public parking
Free
Priority airport pick-up
Additional charge
Luggage Storage
Bar
Tennis Court
Bowling Alley
Off-site
Restaurant
Café
Water Park
Free
Airport drop-off
Additional charge
Children's Playground
Water Slide
Kids' Club
Babysitting Services
Additional charge
Stroller
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Fitness Room
Restaurant
Water Park
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Heated pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Shuttle Bus Service
Additional charge
Priority airport pick-up
Additional charge
Airport drop-off
Additional charge
Front desk services
Front Desk Safe
Luggage Storage
Tour/Ticket Service
Front Desk with Limited Hours
Temporarily closed
Languages spoken
English
Food & drink
Café
Bar
Health & wellness
Surfing
Off-site
Surfing Lessons
Windsurfing
Off-site
Bowling Alley
Off-site
Tennis Court
Golf Course
Off-site
Fitness Room
Sauna
Sunbathing Area
Kayaking
Off-site
Diving
Off-site
Mini Golf
Hiking
Off-site
Snorkeling
Off-site
Activities
Private Theatre
Water Slide
Water Park
Free
Game Room
Public areas
Barbecue
Picnic Area
No Smoking in Public Areas
Garden
ATM
Cleaning services
Clothes Dryer
Laundry Service (On-Site)
Facilities for children
Children's Meals Available
Children's Playground
Stroller
Babysitting Services
Additional charge
Kids' Club
Safety & security
CCTV In Public Areas
First Aid Services
First-Aid Kit
Fire Extinguisher
Security Personnel
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 07:00–10:00
Front desk hours: [Mon-Thurs, Sun]07:00–19:00
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Extra cot: AU$10.00 (approx. QAR 23.88) per person per night |
Children 3 years old and over | AU$45.00 (approx. QAR 107.45) per person per night |
Breakfast
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of AU$200.00 (approx. QAR 477.53) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are not allowed
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2001
- Renovated: 2010
- Number of Rooms: 422
Phone:+61-7-55956666
Email:res@turtlebeach.com.au
With a stay at Turtle Beach Resort in Gold Coast (Mermaid Beach), you'll be within a 5-minute drive of Putt Putt Golf Mermaid Beach and Pacific Fair Shopping Centre. This family-friendly hotel is 1.2 mi (1.9 km) from Kurrawa Beach and 1.4 mi (2.3 km) from The Star Gold Coast.
Dip into one of the 4 outdoor swimming pools or 4 hot tubs and enjoy other recreational amenities, which include a complimentary water park. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and tour/ticket assistance. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite at Deck Resturant and Bar, a poolside family restaurant which features a bar/lounge.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite (max height clearance of 2.05m).
Make yourself at home in one of the 141 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. Rooms have private balconies or patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.
Frequently Asked Questions
What are the check-in and check-out times at Turtle Beach Resort?
Check-in at Turtle Beach Resort is from 15:00-24:00 and check-out is by 10:00.What are the check-in and check-out times at Turtle Beach Resort?
What amenities and services does Turtle Beach Resort have?
Turtle Beach Resort has the following amenities and services: Shuttle Bus Service.What amenities and services does Turtle Beach Resort have?
Does Turtle Beach Resort have a swimming pool?
Yes, Turtle Beach Resort has a pool.Does Turtle Beach Resort have a swimming pool?
Are pets allowed at Turtle Beach Resort?
No, pets are not allowed at Turtle Beach Resort.Are pets allowed at Turtle Beach Resort?
How much does it cost to stay at Turtle Beach Resort?
Prices at Turtle Beach Resort may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.How much does it cost to stay at Turtle Beach Resort?
Which airport is closest to Turtle Beach Resort?
The nearest airport is Gold Coast Airport, just about 27 mins from hotel by car (22.0 km) away.Which airport is closest to Turtle Beach Resort?
What is the cancellation policy for Turtle Beach Resort?
The cancellation policy for Turtle Beach Resort depends on the room type and booking terms.What is the cancellation policy for Turtle Beach Resort?
About This Property
| Nearest Airport | Gold Coast Airport |
|---|---|
| Distance to Airport | 21.95KM |
| Nearest Train Station | Robina |
| Distance to Train Station | 8.25KM |
| Average Price From | QAR1167 |
| Hotel Star Rating | 4 |