BreakFree Diamond Beach

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1 room, 2 adults, 0 children

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BreakFree Diamond Beach

Name: BreakFree Diamond Beach
Address: 10 Alexandra Avenue, Mermaid Beach, Queensland 4218, Australia, 10 Alexandra Avenue, Mermaid Beach, 4218, Australia
Price range: From SGD 328
Rating: 3.9

10 Alexandra Avenue, Mermaid Beach, Queensland 4218, Australia

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Amenities

Outdoor swimming pool

Private parkingFree

Luggage Storage

Children's Playground

Babysitting Services

Wi-Fi in Public AreasFree

Front Desk with Limited Hours

Tour/Ticket Service

All amenities

Property Description

BreakFree Diamond Beach is a family friendly low rise resort, consisting of spacious and self contained 1, 2, and 3 Bedroom apartments. The resort is located on 6.5 acres nestled amongst tropical landscaping and complimented with outstanding resort facilities. Resort features include two large lagoon pools, one of which is heated all year round. Additional features include two spas, 10 barbecues, children's playground and children's novelty pool.

7.9/10

Good

Cleanliness7.8

Amenities7.9

Location7.9

Service7.9

All 73 reviews

Surroundings

Airport: Gold Coast Airport

(23.5 km)

Train: Robina

(9.3 km)

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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

One Bedroom Apartment

1 Queen bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Refrigerator

Towels

Microwave

Room Details

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Three Bedroom Apartment

2 Queen bed and 2 Single bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Refrigerator

Microwave

Private toilet

Room Details

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One Bedroom

1 Queen bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Electric fan

Room Details

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Two Bedroom Apartment

1 Queen bed and 2 Single bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Refrigerator

Microwave

Private toilet

Room Details

Check Availability

Guest Reviews

7.9/10

Good

73 reviews

Verified Reviews

Cleanliness7.8
Amenities7.9
Location7.9
Service7.9

Average for similar properties in Mermaid Beach

Most Mentioned

AI Summary

Guests appreciate the staff's excellent service and convenient location near the beach, shopping, and transport. They also value the accommodation's great amenities for families.

m‍i‍r‍e‍l‍l‍a

November 27, 2024

We have stayed here twice now and both times have been great. Excellent location and great rooms although could be a little cleaner but overall we had a great time & staff are really helpful

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

August 26, 2025

Our family had an excellent stay at Breakfree Diamond Beach. Initially we had some reservations after reading recent reviews but our 3 bedroom apartment was renovated, modern, spacious and well equipped. The grounds and pools were very attractive and great for children. The reception staff were helpful and the location was a short walk to the beach and Pacific Fair. This is an older resort but we booked directly with the resort as apartments in their letting pool have been renovated and ours was lovely with expensive appliances. A very nice stay and recommended for families.

F‍r‍i‍d‍a‍ ‍L

February 3, 2025

Cockroaches everywhere, both dead and alive. There were soap pieces in the shower and hair from former tenants. There were also stains on the sofa and generally dirty. They also charged us a fee for poor cleaning. They said they had picture proof, but when we requested to see the pictures, they never answered.

V‍i‍c‍t‍o‍r‍i‍a‍ ‍O

February 3, 2025

Upon arrival we noticed that the apartment was quite dirty. There was laying used soap pieces in the showers, covered in hair from previous people. In addition to this, there was laying dead cockroaches in several rooms. After our stay we were charged a big amount because they said the trash wasn’t taken out upon departure and that there was a stain at the floor. That was not correct, as we had taken all our trash and the stain were there when we got there. They said that they had picture proof they could send us, but are not answering us when we asked to see them. It’s been two weeks now, and we haven’t heard anything yet. This is not a sustainable way do run a business. I would think twice before booking with them.

D‍r‍e‍a‍m‍_‍x‍o

February 3, 2025

We loved our stay at Breakfree Diamond Beach. The room and pools were beautiful. We were poolside so just went through the balcony gate to the pool area. There are three pools, cold, warm, and a couple of warmer spas so you can find the perfect temperature. They do a wonderful job keeping the gardens and pools clean. We had a fabulous time swimming every day. Proximity to the beach was great. The staff at reception were super helpful and friendly. The midstay room service changed the towels and sheets but didn’t seem to clean anything so the floor and bathroom felt a bit dirty by the end of our stay. Overall we had a lovely stay and would go back.

J‍e‍t‍0‍4‍7‍0‍5‍8‍7‍4‍3‍9‍1

July 27, 2024

Don’t be fooled by the photos… this place is next level awful. Booked well ahead for a family getaway as has stayed there many years before. Paid for a 3 bedroom deluxe apartment which supposedly had been FULLY REFURBISHED. What a disaster, mouldy, dirty, un-refurbished craphole. Arrived & immediately asked for a refund which was duly declined. I stood my ground and offered to stay in reception as it was at least clean (ish) with randoms coming and going heading towards the pool. After some tense discussion with the receptionist guy who didn’t seem too interested I managed to get hold of Accor call centre who at least were a little understanding and finally agreed to refund less a booking fee, should have paid us in my opinion for misleading advertising. DON’T WASTE YOUR TIME OR MONEY!

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

January 24, 2025

We had an exceptional experience with Kristina Moschelloa and the BreakFree Diamond Beach Reservations Team! From the moment we reached out, they went above and beyond to try accommodate our needs as a family with a child with a disability and an assistance dog. Their understanding and willingness to help were truly remarkable.

M‍e‍r‍c‍e‍d‍e‍s

January 29, 2025

Great for families The apartment has been renovated and feels clean. Spacious. It has everything you would need, specially in the kitchen. The pools are really nice with different heating so you can choose what temperature suits you best. The only feedback is that it would be nice to have at least one cleaning service. I dont know how long you have to stay to get the apartment cleaned, we stayed 5 nights. We had cleaning equipment that we used, but for the price, getting towels changed one would have been nice. Pool towels would be nice too, although i had read reviews and i was already prepared with our own. Just a hassle to have to bring them.

Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: after 14:00

Check-out: Before 10:00

Front desk hours: [Mon-Sun]08:00–17:00

Child policies

Children of all ages are welcome at this property.

Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds

Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Deposit Policy

DepositDeposit required

Deposit Collection MethodsA fixed amount of AU$200.00 (approx. SGD 169.14) is charged.

Deposit Payment MethodsThis property accepts credit cards

Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets

Pets are not allowed

Age Requirements

The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

Opened: 1993
Number of Rooms: 70

Phone:+61-1300-092878

Email:diamondbeach.res@breakfree.com.au

Frequently Asked Questions

What are the check-in and check-out times at BreakFree Diamond Beach?

The check-in time at BreakFree Diamond Beach is 14:00 and the check-out time is 10:00.

Does BreakFree Diamond Beach have a swimming pool?

Yes, BreakFree Diamond Beach has a pool.

Are pets allowed at BreakFree Diamond Beach?

Unfortunately, pets are not allowed at BreakFree Diamond Beach.

Does BreakFree Diamond Beach provide breakfast?

No, BreakFree Diamond Beach doesn't provide breakfast. But you can find some nearby restaurants and cafés that offer breakfast.

How much does it cost to stay at BreakFree Diamond Beach?

Prices at BreakFree Diamond Beach are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to BreakFree Diamond Beach?

Gold Coast Airport is the closest airport to BreakFree Diamond Beach, and it is about 31 mins from hotel by car (23.5 km).

What is the cancellation policy for BreakFree Diamond Beach?

The cancellation policy for BreakFree Diamond Beach varies depending on the type of room and booking conditions.

About This Property

Nearest Airport	Gold Coast Airport
Distance to Airport	23.52KM
Nearest Train Station	Robina
Distance to Train Station	9.27KM
Average Price From	SGD558
Hotel Star Rating	4