B&B HOTEL Bordeaux Mérignac Hôtel de Ville

Convenient location near airport and tourist spots. Peaceful environment despite proximity. Varied, quality breakfast. Welcoming, friendly staff. High prices compared to limited amenities. Occasional issues with coffee machine.

My recent stay at the B&B HOTEL Bordeaux Mérignac Hôtel de Ville was a series of frustrations and disappointments from start to finish. The staff's negative communication set the tone for what would be a thoroughly unpleasant experience. Upon entering the room, I was greeted by an overwhelming cigarette odor, which was particularly distressing as I was traveling with a child. The hotel's appearance was a far cry from the advertised photos, with a dilapidated building in dire need of renovation. Accessing my room proved to be a challenge due to a malfunctioning code-locked door, leading to unnecessary waiting times and frustration. The room's layout was impractical, and the excessive noise levels, exacerbated by the poorly insulated entrance door, made it difficult to find any peace or comfort. The price charged was exorbitant considering the subpar quality and amenities provided. Throughout the night, I was subjected to constant disturbances from other guests, and the hotel's lack of soundproofing only made matters worse. The most alarming incident occurred around midnight when strangers managed to gain access to my room, raising serious concerns about the hotel's security measures. The room itself was riddled with issues, including worn-out shower seals, a leaking faucet, a torn curtain, and a general lack of cleanliness, with food remnants found under the sofa bed. The sofa bed's comfort was mediocre at best, and the room lacked adequate utensils and plates for four people. The hotel's pool facilities were poorly maintained, with a dirty foot bath, and the placement of ashtrays near the room entrances led to guests smoking and chatting loudly outside my door late into the night. To add insult to injury, the lack of air conditioning made the room uncomfortably hot, particularly in the upstairs area. The pervasive cigarette smoke and the poor check-in process, coupled with the general sense of insecurity, made for a highly unpleasant stay. The room next door raised suspicions of illicit activities, with people knocking on the door every hour, further contributing to the hotel's unsavory atmosphere. I strongly advise considering alternative accommodations, even if it means spending a little more. The numerous issues I encountered at the B&B HOTEL Bordeaux Mérignac Hôtel de Ville made for a thoroughly disappointing and frustrating experience that I would not wish upon anyone.