Hampton Inn & Suites Raleigh/Crabtree Valley

We arrived around 2:30 ish pm and needed to get to our room, order LYFT and go to a meeting scheduled for 5:00 pm. The desk person said check in time is 4:00 but would ck to see if a room had been cleaned and ready for occupancy. He verified one was ready and allowed us to go to that room. We were appreciative of the cleaning staff and the desk person. All the hotel employees were friendly and courteous. The desk personnel even helped me with getting a Lyft app set up on my phone. The breakfast buffet was really good and extensive. There was always a line to cook waffles which caused a back up and slow moving line. Maybe have more waffle irons available. I wanted to order food from a nearby Panera Bread but the desk personnel called and/or looked up on line to find it had closed. She suggested if I placed an order thru the Panera Bread app, the person who drives the shuttle could take me to a different Panera Bread a little further away to pick up the food. I accepted her offer, bought the driver a snack and gave her a tip. I was able to have a wonderful mid afternoon meal. The beds were very comfortable. I like the bathroom door with "cloudy" glass which allows light in for use of the bathroom overnight. I like the use of attached to the wall containers of bath soap, etc. which definitely cuts down on use of smaller containers partially used and thrown away. One important thing we suggest is the street sign for Arrow Street be much larger. Not being locals, the area was unfamiliar with us, there is heavy traffic and the Arrow Street sign is very hard to see. Otherwise, we were very happy staying in this hotel.

The bed is SO comfortable. The only thing we didn't like is in room 320, we could not close the privacy curtains the whole way. There was a gap about 3 inches!

Beautiful Hotel I had an amazing stay at this location. It was clean in, and in a great location for attractions and things to do. Their was a few cons with staying here. I wasn't able to get breakfast one morning due to so many people in the breakfast area (literally arms touching) Also I went down in the afternoon to purchase drinks from down in the giftshop/store and the employee complained each time about how she had to ring the drinks up and how it took so long. Mind you the drinks were $4.50 EACH!!! As a customer that just made me feel like I shouldn't have been buying the drinks or I was bothering her. Other than that , the stay way decent

Our stay was one night so we didn’t spend much time at the property. It was clean and spacious.

Very nice hotel. Wish we would have had time to use pool. Breakfast was good. Breakfast area was nice. thanks.