Residence Inn by Marriott Palo Alto Menlo Park Reviews
Residence Inn by Marriott Palo Alto Menlo Park
555 Glenwood Ave, Menlo Park, United StatesView Hotel Details
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Residence Inn by Marriott Palo Alto Menlo Park Guest Reviews
4.5/5
Great
49 review
Verified reviewsLocation4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All Reviews(49)
Positive reviews(46)
Reviews with photos/video(1)
Negative reviews(3)
Guest User
King Studio with Sofa Bed
Stayed in May 2024
Couples
1 review
Outstanding
Posted on May 14, 2024
room was spacious and nicely furnished. mattress was OK. only one sink. breakfast was so-so. eggs were good. coffee was awful. personnel were pleasant and mostly helpful. No ice machines, but they will give you ice at no charge. I would probably stay here again, depending on the price of the room.
Guest User
King Studio with Sofa Bed
Stayed in Aug 2023
Family
7 review
Amazing
Posted on Aug 21, 2023
Everything is good, but the bathroom is a bit smelly
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Anonymous User
King Studio with Sofa Bed
Stayed in Feb 2023
Family
32 review
Outstanding
Posted on Mar 29, 2023
The residence inn I have stayed in so far has the best environment, and the staff are friendly and helpful ❤️
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anyweather2002
King Studio with Sofa Bed
Stayed in Aug 2023
Family
21 review
Outstanding
Posted on Nov 2, 2023
Very clean and comfortable
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Linglingfeidao
Two-Bedroom Suite A
Stayed in Aug 2022
Family
31 review
Great
Posted on Aug 23, 2022
Booked a two bedroom suite, very convenient to travel with children. The hall is very large, and those who like to cook by themselves should be satisfied. The breakfast is simple but nutritious enough.
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waferain
King Studio with Sofa Bed
Stayed in Aug 2023
Family
9 review
Outstanding
Posted on Oct 25, 2023
Pretty good hotel
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pegasus73
Stayed in Feb 2024
Couples
Outstanding
Posted on Feb 27, 2024
This is a very nice place to stay in Menlo Park. Clean rooms, friendly staff, safe area, good parking garage, nice balcony. The free breakfast is excellent and very good value considering dining out prices in the area. There is some train noise but the curtains and white noise machine are very helpful. Our room had a full kitchen and a wonderful slider door to a nice balcony to sit. Definitely recommended.
Response from Property: Thank you for sharing your experience with Tripadvisor. We are happy you enjoyed your stay and we look forward to serving you again soon.
Mary
Stayed in Mar 2024
Couples
Outstanding
Posted on Mar 10, 2024
very nice, quiet room, very clean, morning buffet very nice, staff very nice at check in.
shamikbucknell
Stayed in Feb 2024
Couples
Outstanding
Posted on Feb 1, 2024
Enjoyed our 2 week stay here, great covid 19 protocols, nice takeaway spread for breakfast, spacious and well laid out studios. Close distance to many spots around menlo park. Walgreens 500 meters mc donalds 700 meters. Has everything one needs.
Response from Property: Thank you for staying with us and for taking the time to share your experience with Tripadvisor. We are so happy you had a great stay and we look forward to the opportunity to serve you again.
Lynn
Stayed in Nov 2023
Couples
Outstanding
Posted on Nov 20, 2023
Property was well kept up. It was near train tracks,but I didn’t hear any noise,maybe because it was from Saturday to Sunday? The room was clean and bigger than expected, it came with a nice sized patio. I will be staying here again when I visit the Bay Area.
Liz
Stayed in Nov 2023
Couples
Outstanding
Posted on Nov 6, 2023
We stayed for 16 days for medical treatment at Stanford. The Residence Inn was convenient to Stanford and walkable to restaurants. Nice breakfast every morning. The facility is spotless with a nice courtyard area to sit in the sun. It was just what we needed.
Janet
Stayed in Mar 2024
Couples
Outstanding
Posted on Mar 29, 2024
Great location and services. Friendly, helpful staff.
Cynthia
Stayed in Sep 2023
Family
Very Good
Posted on Sep 24, 2023
Very nice hotel that’s conveniently located in the heart of Menlo Park and close to Stanford. Room was clean, but walls are very thin. I could hear our neighbors next door clearly. The train is also very loud when it passes through. I appreciated the breakfast and friendly staff.
Guest User
Stayed in Aug 2023
Business travelers
0 review
Posted on Aug 16, 2023
Situated ON a train track. Avoid if you’re not their preferred skin color, as they’ll segregate you into the noisiest building even when half the hotel is empty. They did offer 5k points 2 days later to make up for their ****** policies, no thanks.
Response from Property: We sincerely apologize for your experience at our hotel. Since 1927, Marriott has valued diversity and inclusion. We believe our strength lies in our ability to embrace differences and create opportunities for all employees, guests, owners and franchisees, and suppliers. Marriott’s core value of putting people first includes our commitment to diversity and inclusion, a company-wide priority supported by our board-level Committee of Excellence. Marriott International is committed to transparency and open dialog on diversity, equity and inclusion and we ask you to please directly reach out to Marriott Customer Care or myself to continue this dialog.
Guest User
Stayed in Jul 2023
Family
0 review
Outstanding
Posted on Jul 30, 2023
We had a really good stay at the Marriott - made all the better by the lovely and endlessly helpful receptionist who managed to find a room for us when our next accommodation fell through. All the staff were friendly and welcoming. The room was large and spotlessly clean and it was wonderful having cooking facilities, particularly given the prices in Menlo Park/Palo Alto and there was a little gym and free washing facilities. Breakfast was just what we needed.. And a short walk to shops and restaurants. Loved the fire pit. Huge thanks to the staff and especially the receptionist who saved us from the streets!! Would definitely recommend.
Response from Property: Thank you for taking the time to share your experience with Tripadvisor. We are thrilled to hear you had an exceptional stay and we look forward to the opportunity to serve you again.