Guest User
August 5, 2024
I was speechless. I found blood stains on the quilt when I went to bed at night. It was disgusting.
Because it was late, the hotel service staff had gone off work, and a front desk guy came to change the quilt, but he didn't know how to do it, so it was a mess. I thought this hotel was the best hotel in Stanford, so I booked it. The price was not cheap at all. The first night was more than 2,000, and the second night was 4,000. I was simply unable to complain.
I was very satisfied with Ctrip's service. They responded quickly and handled it actively.
It's out of reach. There's nothing I can do. American hotels are garbage! !
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