La Bastide de Marie, Maisons et Hôtels Sibuet

Guests praise the personalized service and ideal location for exploring nearby areas. They also enjoy the diverse dining options, especially the delicious breakfast in a serene setting near vineyards.

Sadly this hotel has really deteriorated in service in the last five years and with their increased prices -we will not be returning. The rooms are tired now and do need to be revamped, the cleaning is lacking any attention to detail and is the bare minimum. Turn down is a cursory exchange, on many nights the rubbish was not removed, no new water, curtains not even closed, a drty phone remained for the week - not to mention them removing clothes from the bed or folding anything - it is the bare minimum! We had the same bath robes for our five nights here! Phone charging station- not a deal breaker but most upmarket hotels have these, if I need to charge my phone and need to use it at the same tome then I should be able to but I can’t here as the plugs are too Far apart. There are no luxury touches here, very basic amenities and the pillows have polyester filling, AC is extremely noisy and does not work very well. Around the hotel, the towels provided for sunbeds are threadbare. One day we removed the previous occupants water glasses and coffee cup, a staff member came and took the coffee cup and left the glasses which remained there the entire day. The pool is fairly unclean they should invest in a robot cleaner. Breakfast every day is a disaster, the staff on (apart from a senior staff) couldn’t care less. Once you sit down no one greets you to ask you what you would like to drink or how things work. It’s a small buffet and you feel like you are bothering staff every time you ask for something. The whole process is painful, can I order eggs or not, if you do you are made to feel inconvenient and what you end up receiving is so abysmal without any care. I asked for boiled eggs and they were raw. This happened two days in a row and you would expect they would be embarrassed but no not a thing just shrug shoulders. They are only interested in lunch and dinner. Lunch, we just did on one day. Service again painfully slow and like pulling teeth. Can we order water, nothing arrives. We waited 25 mins for drinks and our order to be taken, it’s just not acceptable. Tiny portions, asked for bread, yes but nothing arrived. Dinner, is excellent and I can’t fault it, most of the senior staff on seem to be trying hard and food was very good but maybe try and be a bit more welcoming or happy to see guests. I would also say they don’t seem to be too familiar with the half board concept and don’t really explain this to you properly. It is important to point out that this is our third time at this hotel and unfortunately we found the service in general to be on the whole pretty average, the staff seem alot younger and the service can come across as transactional. There were two staff that were not like this but unfortunately it’s not enough to carry everyone else. We witnessed one of the guys (blonde hair) be very rude about guests who had a mix up with their lunch booking, he would not let them have lunch. The whole thing was very bizarre, I think there

My 10-day summer stay here was nothing short of transcendent. "Beautiful" and "peaceful" simply don't capture the essence of this experience. Gazing out the window from my room, I was immersed in a picturesque vineyard that seemed to stretch on forever. Just below, the enchanting restaurant beckoned with its inviting ambiance and gentle melodies. The majestic tree outside my window rustled in the breeze, creating a soothing symphony of nature. After each gust of wind, a chorus of cicadas would emerge, their song filling the air before abruptly ceasing, leaving behind a profound stillness. Time seemed to dissolve in this idyllic setting. I found myself seriously contemplating retirement and the purchase of a small house in this area, yearning for a daily dose of this tranquil paradise. This place wasn't just beautiful or peaceful; it was an ethereal haven, a glimpse of heaven on Earth.