Canopy by Hilton Memphis Downtown Beale Street

For being a 4 star hotel it was not up to standard. The bathroom was not clean, dirt and grime was in the corners of the shower pan and along the glass door. A poor job was done to fix issues like gaps between the tile, which were sloppily caulked over. I’ve stayed in 2.5 star Holiday Inns with cleaner restrooms.

Rooms were dirty and smelly. Staff didn't bother to address our need to bave two rooms next to each other especially that my son is being treated at st. Jude.

stayed 5 nights. Never got a bottle of water and when asked at front desk how to buy water was told they did not have any water or any small store selling water. When checking out I noticed bags with 2 containers of water and when I asked, was offered one. "It just came in yesterday". Restaurant was super slow and did not have orange juice at breakfast. No one seemed to care much. The outlet in the desk unit came out of the desk when I unplugged my charger. Scary. Great location though.