Econo Lodge Inn & Suites Memphis East

the worst hotel in in history the hotel was nasty they did not have any towels in it in the restroom they were very disrespectful and I was charged extra money that came out of my car they never came back on my car and I'm trying to get my money back on my card

Expedía say that they have free breakfast and they don't. That cost us about 17 more to get food outside the hotel.

During our stay at the Econo Lodge we found the bed linens were not changed there was stains all over the bed sheets. The microwave was not cleaned out the floors were really dirty. I got in the bed and looked at my feet and they were black from walking on the floor. They offered on the site free breakfast and coffee. There was no free breakfast or coffee. We feel like we were overcharged for the room because they didn't have any toiletries the towels were dirty stained. We had to go down and get more towels because they didn't have enough towels in the room. I called and talked to the front desk the morning and she was very rude on the phone. We did stay an extra night due to travel but the guy that worked the front desk night shift was very polite and accommodating the best he could do. We asked him for shampoo and conditioner he said that they didn't have any. And he called to make sure that we can get some from the hotel next door. We would like to give him 5 stars due to him going above and beyond to try to help us with accommodating our needs woman staying there. He has excellent customer service skills and again he was very polite..

There were many people that hung out around the property at night and would follow and stare at me. The room was very unclean- our sheets had blood stains and there were hairs everywhere. Also, breakfast was promised and that was a major reason why i booked the place, and they didn’t serve any AT ALL. It was a scam and i felt very unsafe there. Do not stay here.

Thank you for the hospitality! We enjoyed our stay so much, we decided to stay longer.

Do not stay here if your traveling when pcsing People where hateful. It in a rough neighborhood. The place was not clean at all. Just make bed and sweep up that it. The shower was not clean. Mold on the shower curtain.