Homewood Suites by Hilton Southwind - Hacks Cross

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Homewood Suites by Hilton Southwind - Hacks Cross

Name: Homewood Suites by Hilton Southwind - Hacks Cross
Address: 3583 Hacks Cross Rd, Memphis, Tennessee 38125, United States, 3583 Hacks Cross Rd, Memphis, 38125, United States
Price range: From DKK 558
Rating: 3.6

3583 Hacks Cross Rd, Memphis, Tennessee 38125, United States

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Highlights

Pets welcome

Ideal location

Free parking

Delicious breakfast

Lots to do

Amenities

Outdoor swimming pool

Fitness Room

Public parkingFree

24-Hour Front Desk

Luggage Storage

Meeting Room

Business Center

Multi-Function Room

All amenities

Property Description

The Homewood Suites by Hilton Memphis-Hacks Cross hotel is in the heart of Southwind's Business District in Memphis, Tennessee and a short walk from FedEx World Headquarters. Companies including Mueller Industries and International Paper are within a mile, and Thomas & Betts Corporation is within a 15-minute drive. Also within walking distance are the East End Grill and numerous fast food restaurants. Several restaurants are within a mile, including Olive Garden and Applebees. The Homewood Suites by Hilton hotel in Memphis, Tennessee offers 123 suites including, one- and two-bedroom suites. This Memphis, Tennessee, Homewood Suites by Hilton hotel features complimentary Suite Start hot breakfast and a Welcome Home reception on Wednesday evenings, offering lots of Tennessee hospitality. At Homewood Suites there is also a 24-hour Suite Shop, outdoor pool, and sports court, outside grills, on-site laundry facility, complimentary internet access, executive business center, fitness room and hotel shuttle within a 5-mile radius of the hotel (7:00 am to 10:00 pm). Make Yourself At Home!

7.2/10

It served its purpose. Cool place.

All 95 reviews

Surroundings

Airport: Memphis International Airport

(24.2 km)

Train: Memphis Central Station

(32.4 km)

Landmarks: Reign Event Venue

(1.4 km)

Landmarks: Topgolf Memphis

(1.4 km)

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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

2Kg/1Kg Mobility/Hearing Access Tub Ste Nsmk

2 King bed or 1 King bed

Has window

Free wired Internet

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

Check Availability

King Studio Suite-Non-Smoking

1 King bed and 1 Sofa bed

Has window

Free wired Internet

Non-smoking

Air conditioning

Refrigerator

Towels

Room Details

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Two-Bedroom Suite

Has window

Free wired Internet

Non-smoking

Air conditioning

Refrigerator

Towels

Room Details

Check Availability

7.2/10

95 reviews

Cleanliness7.2
Amenities7.2
Location7.2
Service7.2

Average for similar properties in Memphis

Most Mentioned

Review summary

Location and Accessibility: The property is conveniently located near major highways and attractions, offering easy access for travelers. Some guests appreciated its proximity to local points of interest, which enhanced their overall convenience during stays.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

May 29, 2025

It served its purpose. Cool place.

T‍y‍i‍a

August 21, 2025

Mold in bathroom. Let out bed had several crumbs in bed sheets. Was out of blankets for the let out bed. Chairs was taped with electrical tape to attempt to fix. Sink was dirty. Dirty dish in the microwave. Front desk was nice and friendly.

J‍a‍s‍o‍n

August 12, 2025

Place was very outdated. The room stunk very badly when you walked in. Missing things in the room even no remote was missing and front desk had me to come get one instead of them bringing it. Found someone else medicine container under side table. Definitely won’t stay there again!

E‍r‍i‍n

August 13, 2025

The hotel's exterior is beautiful. Unfortunately, it is dirty and has bed bugs. 1) The interior (hallways/elevators) was dirty, and no AC (only lobby/rooms) 2) The room had bed bugs 3) The room wasn’t clean, hair on all the surfaces, and food crumbs behind the doors. 4) The room didn’t have any towels available When we arrived, we wanted to shower after a long travel day, but there were no towels. We called the desk, and they said they had no clean towels for us either and had no idea when we would have some. The next day, the tournament started at 7 am, and it was 8 p.m. While sorting the towel issues, we checked the bed, pulling up the sheets and skirt between the mattress, and found active bed bugs crawling around. We took photos, grabbed our stuff, and checked out.

A‍a‍r‍o‍n

July 12, 2025

We couldn’t even stay. The room was dirty, dishes uncleaned, trash can had brown mold sludge, 75 degrees in room. We thought we saw a bug on the pillow. We asked for another room, and it had more evidence of possible bed bugs, so we left. Every room stank, and outside was even worse behind a grocery store dumpster. Walls and carpet everywhere were torn up. The staff tried to help, but since we booked through Orbitz, they don’t have any refund options. Won’t use Orbitz again either.

S‍t‍e‍v‍e‍n

June 18, 2025

The best part of this property is the staff. They are excellent. The facilities are good, but the staff makes the stay wonderful.

m‍a‍t‍i‍l‍d‍e

June 17, 2025

The room I had booked at the time sounded like a nice. When I went to the front desk I was told my room ac went out and it wasn’t available. They did accommodate me to 2 rooms but they were far from what the pictures showed as the light fixtures were missing the bed sheets were stained and pillow cases were dirty. Along with roaches inside the tub and carpet and coaches were also stained

L‍i‍n‍w‍o‍o‍d

May 28, 2025

The staff were friendly and helpful we loved ms Betty thank you for a wonderful stay can't wait to see you again.

Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: after 15:00

Check-out: Before 11:00

Front desk hours: 24/7

Child policies

Children of all ages are welcome at this property.

Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds

For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.

Breakfast

StyleBoxed/packaged food

Opening hours [Sat - Sun] 07:00-09:00 Open [Mon - Fri] Closed

Age	Fee
Adult	Contact property

Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy

DepositDeposit required

Deposit Collection MethodsA fixed amount of US$100.00 (approx. DKK 645.37) is charged.

Deposit Payment MethodsThis property accepts credit cards

Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets

Pets are allowed on requestAdditional charge

Types of pets allowed: dogs, cats

Fee: US$50.00 (approx. DKK 322.69) per room per stay

Service animals

Service animals are allowed on request

Age Requirements

The main guest checking in must be at least 18 years old

Paying at the hotel

Cash

Property Description

Opened: 2002
Renovated: 2015
Number of Rooms: 119

Phone:+1-901-7585018

Email:MEMHW_Homewood@hilton.com

Frequently Asked Questions

What are the check-in and check-out times at Homewood Suites by Hilton Southwind - Hacks Cross?

Check-in at Homewood Suites by Hilton Southwind - Hacks Cross is from 15:00 and check-out is by 11:00.

Does Homewood Suites by Hilton Southwind - Hacks Cross have a swimming pool?

Yes, Homewood Suites by Hilton Southwind - Hacks Cross has a pool.

Are pets allowed at Homewood Suites by Hilton Southwind - Hacks Cross?

Yes, pets are welcome at Homewood Suites by Hilton Southwind - Hacks Cross, but it is best to call ahead to confirm.

How much does it cost to stay at Homewood Suites by Hilton Southwind - Hacks Cross?

Prices at Homewood Suites by Hilton Southwind - Hacks Cross may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

Which airport is closest to Homewood Suites by Hilton Southwind - Hacks Cross?

The nearest airport is Memphis International Airport, just about 21 mins from hotel by car (24.2 km) away.

What is the cancellation policy for Homewood Suites by Hilton Southwind - Hacks Cross?

The cancellation policy for Homewood Suites by Hilton Southwind - Hacks Cross depends on the room type and booking terms.

About This Property

Nearest Airport	Memphis International Airport
Distance to Airport	23.86KM
Nearest Train Station	Memphis Central Station
Distance to Train Station	32.36KM
Average Price From	DKK954
Hotel Star Rating	3