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Top rated hotels in Memphis

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Extended Stay America Suites - Memphis - Airport
2.7/584 Reviews
I was in town to help my daughter move to the area and help her get settled while she worked at her new job and I worked remotely during the days. The biggest complaint I had was the internet speed. I'm in IT and work remotely, participating in video calls throughout the day. Because of this, I upgraded my internet speed to the better quality. After having problems on my video calls, I contacted Comcast (the ISP for the hotel) and they couldn't figure it out and were supposed to send someone out to investigate and fix the issue. This was on Wednesday and I checked out on Saturday morning with no resolution and no speed improvement. Throughout my stay, the faucet in the kitchen leaked maybe one drip every three or four seconds progressing to 1-2 drips each second and wrapping up my stay with a narrow but steady stream of water. The maintenance tech came up on Friday and found she didn't have the parts needed to fix it and it apparently wasn't too high on the priority list to source them locally. I was told it would wait until Monday when she returned. Again, I checked out on Saturday with no resolution. Overall, the kitchen is tired as is several non-room aspects of the property. The veneer on the particle board cabinetry is delaminating and some of the doors don't even hang straight anymore. The fridge doors look like someone took a hammer to them. Some of the stair treads have come loose and are most definitely a trip-and-fall hazard. The whole thing's seen better days. Oh, and I can't forget the daily smell of someone smoking **** on my floor - IN A NON-SMOKING BUILDING! I was required to stay another week and so I moved to a different ESA location across town; I should have stayed at this one, even with its issues. I don't know if the problem is endemic to Memphis or system-wide, but I'm not impressed. Needless to say, I won't be staying with ESA anytime soon.
Hampton Inn & Suites Memphis East
4.1/598 Reviews
Hotel was pretty basic in terms of amenities. Cleanliness was not their strong suit- literally dust and small hairs on our bathroom light fixtures. You have to ask for housekeeping -it’s not automatic-and we found ourselves frequenting the front desk for fresh plastic cups, coffee pods and fresh washcloths. Trash built up in the room from carry out. TV shows “froze” every few minutes for several seconds. Wi-fi worked well. AC worked well. Hallway carpets simply grungy with dirt and stains. Breakfast was standard and ok. Didn’t use the pool or workout room. If I paid $85-100/night I would’ve been satisfied. $170/night (before taxes) is way overpriced for this facility.
Extended Stay America Suites - Memphis - Germantown
3.2/572 Reviews
We booked this extended stay at the last minute and the accommodate my family. The staff was extremely nice and helpful. The rooms were clean and it was quite at night. Only thing that didn’t work in our room was the smoke detector is was totally missing which we reported and on the second day someone was put out on the curb with all their belongings. Other than that we would definitely stay at this location again
DoubleTree by Hilton Memphis
3.9/5102 Reviews
Our stay was very nice! Great location & great hotel staff! Will be back!
Hampton Inn Memphis-Walnut Grove/Baptist East
3.5/524 Reviews
My husband and I stayed there last week. Although our stay wasn't all that pleasant, Calvin and Danielle went above the call of duty. Calvin handled every request in timely manner. He was so sweet. There were a couple other married couples that was there also. We all appreciated Calvin's smile and kindness. This type of customer service can outshine a few inconveniences. We will be returning and recommending this property to the wives club that we are a part of. PLEASE make sure you tell Calvin that Mrs. Thomas says hello and good luck with everything. 
Hampton Inn Memphis-Poplar
3.9/5104 Reviews
The hotel is on the popular road, diagonally opposite is McDonald's. It is not far from Macy's and other shopping malls. The hotel is very easy to find. The front desk is very enthusiastic. There was no way to add another room, but the front desk was very good. I said that I didn't book the room because of the unclear writing, so I gave the first room for the first night free of charge. The rooms with two beds and a king size bed are very high, comfortable and spacious. The hotel breakfast is American breakfast, except for the oatmeal, it is cold, but it is also very good, and the overall feeling is still good. New to Memphis recommended!

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