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InterContinental Hotels Melbourne, an IHG Hotel
4.2/5131 Reviews

InterContinental Hotels Melbourne, an IHG Hotel

Melbourne Central Business District Melbourne|1.99km from Melbourne Park
Stayed here as a Diamond Ambassador in an iconic suite - Check in experience was great, warm welcome, benefits acknowledged and welcome drink provided. Amazing room, ridiculous amount of space, comfortable bed, great little office/working area. Unfortunately, the general level of service/care factor is lacking especially when staying in a room costing over 1k a night! One of my complimentary water bottles was open/used and about half empty, yuck. Later that day I wanted to use my $25 credit on the minibar 200ml bottle of gin (which is listed as inclusive of 4 mixers). Gin was missing from the mini bar I couldn't find it. Called down to reception to ask if it was by request, they assured me it should be there and would send someone up. Waited 2 hours and no one came which frustrated me as I was waiting so called down again and was assured someone was on the way. Someone did arrive with a huge bag full of everything except the gin. When questioned didn't seem to know what I was talking about, I had to point to it on the minibar menu and was met with a very confused expression, he left. Then about 30 minutes later a different person arrives with the gin bottle, success. However upon checkout there were a bunch of mini bar items charged which I hadn't consumed, and in fact were not even missing. I hate having to have that conversation but after only 3 words they were ”happy to remove them” which makes me think this isn't an uncommon occurrence. I later noticed that the mixers were charged as well where as they should have been included with the gin purchase cost, but I couldn't be bothered wasting my time to try and sort it out. Club lounge service was attentive but did fill up and get quite busy in the evenings however my drink was always topped up and the staff there were friendly and engaging. Temperature control seems non-existent in the room and I'm convinced it makes no difference what you set it to. I had my do not disturb on until mid morning, so as I was leaving for the day dropped by reception and said I may have missed housekeeping and could they have someone make up the room. Arrived back a few hours later and it hadn't been done. All up a real mixed bag here, but can't help feel my simple requests were a bother and inconvenience.

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Top rated hotels in Melbourne

Searching for hotels near Melbourne Park? Compare room rates and reviews to find your ideal stay.
Sofitel Melbourne on Collins
4.4/5103 Reviews
Melbourne Central Business District
The first time I drove a sports car, the parking guy trotted over to greet me every time and could remember my name. Later, my car was repaired, and this time I came with a car provided by the insurance company. I parked more than ten times for three days and three nights, and every time I was asked to wait, I couldn’t remember me every time, and every time I was asked why I was here, I was here to ****. Live directly next time crown.
Mantra on Jolimont
4/5107 Reviews
Melbourne Central Business District
The hotel is very good, if you are going to Melbourne to participate in the marathon, it is a very good choice, 7:00 in the morning, 6:00 out will not be nervous, the hotel is a few minutes walk from the start and end. The hotel is equipped with a refrigerator, washing machine, microwave, bread machine, kettle, not suitable for Melbourne food, you can go to the supermarket opposite the Federation Square (about 1000 meters from the hotel) to buy ingredients to process your own food. In all respects, this hotel is very good, there is a very large and very beautiful park in front of the hotel.
Pullman Melbourne on the Park
4.4/5115 Reviews
We were able to upgrade to a suite which was lovely. There was a great view of the sports park and the CBD. The bathroom is very large although quite exposed (it has a glass wall on one side so you must turn on a switch to obscure it. The mirror above the two sinks has the worst possible lighting we've ever experienced in a hotel--so bad we had to walk into the bedroom to find better light--even just to brush our hair. The climate control is integrated into the lightswitch arrangement on the wall so that took some learning. The AC could not keep up with the sun load in the afternoon unless you closed the curtains. The bed and room appointments were very nice. There are plenty of power outlets. The breakfast buffet was really good although the coffee maker needs some directions on how to use it. The location is across the street from a park and a nice walk to the CBD. The room was very quiet. The staff was particularly helpful, and we must commend Concierge Andy for all of his help.
Hotel Lindrum Melbourne - MGallery
4.3/522 Reviews
Melbourne Central Business District
Old-fashioned hotels have nothing to do with Sofitel, but the price-to-price ratio is too low.
Knightsbridge Apartments
3.6/591 Reviews
This place was close to The MCG and ideal for us. We wanted free parking for 10 days and this was provided by a refunded permit. Gary at reception was friendly and helpful. On-site coin operated laundry was clean and worked well. Our room was basic and quiet with a very comfortable king bed. Rooms were scrupulously clean although the bathroom needed an exhaust fan and better water pressure in the shower but room cleaning service was available daily. Decor could have been a little better but for the price we’re happy to stay there again.
Quest East Melbourne
4.2/568 Reviews
Great location, easy walking distance to Bridge Road. Room was clean, bed was comfy. My own issue was the parking. Limited parking on site and you have to pre-book. No chance of finding a spot in the local area as it's either permit parking or a 1 hour limit. You may be lucky after 630pm. I had to park around 10 minute walk away down a residential street that had free parking after 6pm. But had to get back there by 7.30am before the parking permit rule kicked in. Value for money great.

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