Hampton Inn Melbourne-Viera

Great place clean

We had the absolute worst service from a Russian lady both over the phone and in person. When we arrived at the hotel she was being rude and argumentative with guests before me. I spoke with management later about what I had witnessed. And she assured me that the issue would be addressed. The lady I dealt with at the hotel was wonderful.

We got locked out of our room and they had to take the handle off the door to get in. Then next day we got locked in the room and couldn’t get out! We didn’t even get the room comped. There is no bar/ restaurant on site either

My complaint is that there was no mirror in the bathroom. We have stayed in hotels all over the U.S. and the world and have never had a bathroom without a mirror. The breakfast was good.

The front desk associate William was phenomenal from getting us checking in with a late check out to dinner recommendations.

Staff was unhelpful and somewhat unpleasant. Coffemaker didn’t work. Clock was 6 minutes slow. No maid service. Room dingy. Breakfast disappointing. But it’s a good location!

Room was very clean nice bedding but toilet was very low and I am short not too comfortable

This was like Hamptons were before Hilton took over management. It was clean and well-maintained. What was unlike the times before Hilton took over was that it was overpriced. Hilton is getting more money out of Hampton and putting less back into it in general.

One of the rooms that was given to us was dirty. When we opened the door to our room, there was a musty smell and there were bugs crawling around on the wall.