Mercure Melbourne Therry Street Reviews

Overall counter service was great. Lobby was small however good enough. Rooms have a small kitchen and toilet is huge. Nearby to Victoria market and cbd area within

Spent 10 nights here and I had a normal experience. Some things I noticed: Guest would come late at night and I would hear running sounds or heavy steps but I can still sleep because I’m a heavy sleeper. The pots and pans are old, I clean them every time I use and but they really could have given a proper srub? There were enough utensils, plates, pots and pans for us both. The cleaner was kind and would have came in to clean everyday and changed our towels too if I didn’t put the do not disturb sign, but I hope they vacuum under the bed cus …. Yeah It’s not the most hygienic place especially for the entrance and where it’s situated but it’s definitely cheaper than other options I found. I found the elevator card thing a bit frustrating - but one thing that did annoy me was when I left my power card on in the room because I put some meat in the fridge, but it was taken out after room service so my food went bad. Also there isn’t a view for my room. Excuse the pics quality cus I screenshot it from my video

Located is very nice & prime area Convinent to go to Victoria Market. Room is very nice I got room on high floor and stay for 2 nights

The only good this is near queens victoria market

Loud noises all night / bad snelll / blood stains on the bed . Bring ear plugs

Location is spot on CBD close to Victoria Market and free tram. Room is basic but good. Air conditioning was not working so was stuffy and cold. Staff are helpful.

Very convenient location, nice and clean and tidy. Perfect for a quick stay.

Service was excellent, fast check in and check out. Rooms were very clean and a comfortable size. Location was good just around the corner from the Victorian market and only a short walk into the heart of the city. Would recommend!

Only walking distance to Victoria Market. Everything is around. Very convenient

Great location, 2 min walk to Victoria Market - perfect for food and pub options

This hotel was well priced for our stay, (compared to other Melbourne downtown options). However, the hotel has a number of issues, which travellers should be aware of. Firstly, it is some distance (about 2 kms) from Southern Cross Station, - the departure point for the Skybus to the airport and local trains services. The downtown tram network is not really convenient for this hotel. Secondly, the reception area looks like a backpacker inn, with very limited hours and locked up (grill down) for most of the night. Certainly not what you would expect from a Mercure hotel. Thirdly, the hotel demands a significant security deposit, (even for prepaid guests) when really there is nothing in the room other than forks and a plate, that could be stolen. Disappointing. Fourthly, it was quiet cold night during my visit in late July 2023. Unfortunately, the reverse cycle air-conditioning (heating) did not work. Someone came from the reception to fix it - no luck!. They did give a portable mini heater, which was OK, but not adequate for the room. The wifi network was not reliable, so using the bluetooth function on your phone was necessary. The view was OK, when looking from the side angel (see photos below) Again this hotel is relatively inexpensive, and therefore you must have low expectations. Don't get fooled by the Mercure Name!

The location is near to the center of Melbourne, the room is big, clean and up to standard.I couldn't imagine that the hotel provides microwave, plates, forks and scoops, It makes me feel that I am coming back home, It is out of my expectation.The counter staffs are friendly and helpful, It is near Quee Victoria Market, Chinatown, and accessible to trams, buses and trains.

This is old hotel, but overall is value for money. Staff are good, room is dated, tV is so small.

Good location. Lots of food and restaurants around Internet can be better