The Ritz-Carlton, Melbourne

The whole experience is simply superb! Staffs are friendly and helpful who target to fulfil all of our requests as much as possible! Location is also good, near to trams, close to queen victoria market. Only pity is we didn't stay long enough to enjoy the facilities!!

Facilities (swimming pool, gym, sauna) opens 24hrs so it was really great.

Very good service and wonderful facilities. The spa and sauna were particularly amazing but are located within the male and female change rooms. The pool is beautiful and the view from the lobby and restaurant wraps all around the top floor :)

The hotel is very cleverly designed and its positioning on high floors gives it great views over the city. It is near Marvel Stadium which is good if you attending something there, but not great generally. The staff are attentive and polite. The rooms are modern and clean and have all the facilities you need. (plenty of charging ports) The spa / gym are well appointed although the treatments are unnecessarily expensive. We had two breakfasts at the hotel. Stick to coffee, fresh fruit and eggs as the rest of the dishes were bland and or defrosted including a "toasted" savoury croissant that was still cold inside.

Service was up to expectation after giving my feedback to Mr Toh. I believe that service can be better, especially the room service as every day, service done to my room is diff and i had to call for certain amentitiesmost of the days as they are missing. Beautiful view from room.

Everything is perfect! I will stay in your hotel next time I come to Melbourne. Great!!!