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Top rated hotels in Melbourne

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Carrum Downs Motel
4.1/581 Reviews
We booked two rooms for four nights over Christmas (originally we had six people but one couldn't come due to a medical condition). One was 'pet friendly' and slept 3 , the other one a no-pet family room that slept 5. Both were pristine, comfy beds, lots of space and storage. Shower a little poky but that's pretty standard in a motel. The sliding door into the shower was dodgy in my room but in the other room it was OK - that was the only issue inside the rooms that I noticed. Total cost worked out to $155 per person between the six or just under $39 a night each which is super cheap for two rooms, especially in peak season. Other reviews state that the traffic as noisy, but not with the window closed and I'm from the country so I would notice! There IS air con. The pool was no Spanish caravan park pool (ie: big!) but it was bigger than normal (about 12 or 14m?) and rectangular (WHY do people build kidney-shaped pools??) so one could do laps, although I did have to do 120 to get my normal swim. Salt water. Spa was useless - cold and couldn't even feel the jets. Gate a bit hard to get into - have to reef the child-proof handle up pretty hard. The location is great - not only was it close to our relatives but also half and hour to Hastings, an hour to Portsea, and on boxing day we drove for just over an hour to another relative in a stunning part of south Gippsland. (I think I'll skip the Peninsula drive on a public holiday next time though ...) Good shopping isn't far away either with Dandenong (the markets there are great), Ikea Springvale, Chadstone and Moorabin DFO all within half an hour, Frankston five minutes and so is the Royal Botanic Gardens of Vic (definitely on my list for next time). My main complaints were about the rules outside: 1. There is no pet exercise area close to the motel rooms. The grassed spaces including the huge waste-of-space of a verge are supposedly NOT for exercising your pet, although the BBQ area is large and totally enclosed which would be ideal. There would even be room to fence off one half of it (pretty much a wasted space as it is with no seats or anything) so pets are away from the BBQ. If I was bringing my dog again I would definitely not stay here without a change to those rules. There is access to an off-leash park out the back of the entire park but it is a long way from the motel which is at the front, and way too far for a midnight or early-morning pajama-clad deposit. It is also too far for anyone (or pet!) with a certain type of disability - pretty ableist. I doubt my in-law's little dog could walk that far on a good day and my father in law certainly couldn't. 2. signs outside the rooms ask that people smoke at least 4m from the rooms, but the ashtrays are within 1m and of course that's where people congregate. Our neighbours smoked in the early morning and late at night and their (normal) voices carried right into the room (as did the smoke when hubby opened the door to ask them to keep q
Sandown Heritage Motel
3.8/545 Reviews
This place was a breath of fresh air compared to the last 4 places I've stayed in the area. The place very very clean and tidy, the pictures are very accurate which is rare. Bed was comfy. The lady at the desk even gave me the choice of room if I wanted a room towards the back that would get less traffic noise or one in the middle She even opened them up and showed me. Both were very as clean. Super impressed would 100% come back.
Sailaway Beach House
4.6/51 Reviews
Very nice and comfortable
Nightcap at Seaford Hotel
3.6/526 Reviews
Very comfortable stay. Convenient location with the hotel and Dan Murphy’s right next door. Had lunch at the pub and the meal was fantastic value for money. There is also a fish n chip shop and a few other shops very close by. Would definitely recommend.
Nightcap at Keysborough Hotel
4.1/542 Reviews
The room wasn't too bad, the beds were comfortable. The service was absolutely terrible!!! On arrival we went to reception and the guy that served us was rude and arrogant, No customer service skills at all!!! We went to our room and had to leave and go to an appointment, we returned and went to the bistro for dinner, to be told they were fully booked and we could eat in the sports bar. Looking around there were atleast 10 empty tables, we made our way into the sports bar and I walked straight back out, there was no way I was sitting in there with my family to eat a meal. I walked back into the bistro and asked if I could wait for a table, I was told with attitude from the staff that they would come and find us when a table become free, as we waited there was NOWAY this bistro was fully booked! There were empty tables everywhere. We waited half an hour and I walked in and sat at an empty table, a waitress came over and I said my son is hungry and we will be ordering dinner. We eventually had a meal with poor service!!! I will NEVER set foot back in this hotel again. The staff need some lessons in friendly customer service!!!!!
The Sands by Nightcap Plus
4.5/5100 Reviews
Our booking experience was professional and helpful. A new, young staff member was fantastic when we booked. Upon arrival we were greeted by two reception staff, one senior who was training another new staff member. The appearance was friendly, the senior staff member stating it was unusual that we had provided our PO Box address, proceeding to ask for a Drivers Licence while she recorded our residential address, without our approval. We were also asked to provide our debit card, despite the room cost being paud in full, in advance. We were informed that an additional $100 would be deducted from our account, despite explaining this would affect our travel budget. We were informed it is ”policy”. The senior staff member proceeded to say that we would get the funds returned about 3/4 days following our checkout and stated that she would get around to processing it the day after we checked out! When we requested a slightly later check out it was a hard ”No” from the senior reception staff member, who frankly had a personality not suited to friendly customer greeting guest services. The room however was lovely. Dinner staff in the function room were friendly and helpful.

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