Ibis Budget Melbourne Airport Reviews

Response from Property: Dear Es,Thank you for this review about your recent stay.We're glad to hear that our hotel's location was convenient for you, despite the difficulty you faced in finding us. We apologize for any inconvenience caused by the lack of an elevator. As mentioned in our hotel information, we are indeed a three-story building with stair access only, and we understand that this can be challenging when traveling with heavy luggage.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,ibis Budget Melbourne Airport

Response from Property: Dear Guest,Thank you for this great review.We're delighted to hear that you found our hotel clean and suitable for your layover needs. Our team takes great pride in maintaining high standards of cleanliness and hygiene, ensuring a comfortable stay for all our guests. It's also gratifying to know that our proximity to the airport served you well, providing convenience for travelers like yourself.We look forward to welcoming you back for another memorable experience.Best wishes,ibis Budget Melbourne Airport Team

Response from Property: Thank you for staying with us. We apologise for the inconveniences that you experienced throughout your stay. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better accommodate you again in the near future.Regards,ibis budget Melbourne Airport

Response from Property: Thank you for staying with us. We apologise for the inconveniences that you experienced throughout your stay. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better accommodate you again in the near future.Regards,ibis budget Melbourne Airport

Response from Property: Thank you for taking the time to share your experience regarding your recent stay at the ibis Budget Melbourne Airport. We appreciate your positive feedback and we look forward to accommodating you again in the near future.Regards,ibis budget Melbourne Airport

Response from Property: Dear customer, thank you for choosing to stay at our hotel and sharing your stay experience. Providing guests with warm and considerate service experience has always been our work purpose and unremitting pursuit! I am very sorry that this accommodation experience did not fully meet your expectations. I would like to express my sincere apologies to you! We attach great importance to your opinions and suggestions, and sincerely hope that you can leave more detailed feedback so that we can continuously improve our services. If you have any needs during your stay, you can contact us at any time, and we will do our best to solve it for you. ! Thank you again for your valuable feedback and we look forward to your visit again. wish you a happy life! ibis Budget Melbourne Airport Team

Response from Property: Dear Guest,Thank you for sharing the review of your stay with us.We are thrilled to hear that our strategic location and the cleanliness of our rooms contributed positively to your experience at ibis budget Melbourne Airport. It's also pleasing to know that our reception staff made a wonderful impression during your check-in. While we acknowledge you found the room size to be less than what you might have expected, we are glad that this did not significantly impact your overall satisfaction. Our team is dedicated to providing a comfortable and convenient stay for all our guests, especially those who appreciate the proximity to the airport and the friendly service we strive to offer.We look forward to the pleasure of welcoming you back. Many thanks again,ibis Budget Melbourne Airport Team

Response from Property: Dear customer, thank you for choosing our hotel and sharing your stay experience. We are pleased to hear that you were satisfied with the attitude of our front desk team and praised their service. Regarding room size, we do strive to provide affordable accommodation options and despite the compact space, we ensure that each room is maintained to ibis standards of comfort and cleanliness. We noticed that you mentioned the issue of bathroom design. Although our showers and toilets are designed according to the ibis economy concept, we will continue to look for ways to improve the guest experience. For breakfast we do offer a varied continental choice including hot drinks, breads and jams and we will take guest feedback into account to enhance our breakfast options. We're glad you enjoyed our hotel's quiet surroundings and our convenient location near the airport. We look forward to your visit to our hotel again and wish you a happy life! ibis Budget Melbourne Airport Team

Response from Property: Thank you for staying with us. We apologise for the inconveniences that you experienced throughout your stay. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better accommodate you again in the near future.Regards,ibis Budget Melbourne Airport

Response from Property: Dear guest, thank you for choosing to stay in our hotel! We are pleased to hear that you were satisfied with the friendliness of our staff and the cleanliness of your room, which is an important part of our service. While you might think the room size isn't ideal, our hotel is designed to use space efficiently to ensure an affordable stay in a convenient location close to the airport. At the same time, we do note your concerns about price, and while our pricing reflects our convenient location and services such as breakfast included in the price, we are always committed to ensuring that our guests feel they receive value for their money. We sincerely look forward to your visit again! I wish you a happy life and all the best! ibis Budget Melbourne Airport Team