Hotels near 85 Spring St in Melbourne

I stayed at the Sheraton because it was surprisingly cheap for the location and star rating. I soon found out why. The sleep quality was not the best - I woke up with a head and neck ache one night and painful for dry eyes the next. The check out experience took the cake though. I was told that “for security reasons” they can only take chip-and-pin payments with a physical card. I was also told this was “standard for all Marriott hotels”. These are blatant lies: I have used tap payments at Marriott hotels on five continents, most recently at a Marriott in Australia just last year. Tap and pay hadn’t gotten less secure since 2022! I’m so used to paying on the phone I’d forgotten the PIN on the physical card. After some arguing I was allowed to swipe-and-sign. So secure! What offends me isn’t so much the backwardness, but the lies to dress up the backwardness as a benefit rather than just cheapness. Never again. Oh and I’m here posting this review again because it turns out negative reviews don’t get passed through to Tripadvisor.

The Deluxe room we were allocated was possibly the worst view you could get for the most expensive price you could pay. We were allocated a room ( 210) directly opposite the lifts and in the room out view consisted of overlooking a persons apartment and as they were having drinks on the balcony and we were maybe 2metres away from that building there was zero privacy . The curtains were very fine materiel so in order to have some distance between us and them we were forced to keep the heavy drapes closed all day and night . This made the small room very claustrophobic, the windows don’t appear to be doubled glazed so on the lower levels you can hear the bins being emptied and the general rough and tumble of the lower laneways and the residents in the adjacent building having late night drinks . When we enquired about moving rooms we were offered a room two doors down . The annoying thing was they said they were fully booked so there was no rooms on higher floors we could move too . A quick check on Wotif revealed that there were actually rooms available that you could book so there were vacancies , but l guess it was better to hold them open to get top dollar rather than to accommodate current guests who’d paid upfront 2months prior . I would have moved current guests who had a legitimate concern if it had been me making the decision as a gesture of support, but l guess they weren’t to concerned because we’d paid already but that type of contempt for guests who chose to stay in good faith wears thin . Not a pleasant stay wouldn’t recommend and will be happy for a refund !

The only shortfalls - My room did not service on the first night and requests took more than 20 minutes after second follow up calls. However, I appreciated the Duty Manager organizing the amenities and ensuring my room receives service on the next day. However, the next day I placed a card on the bed to request changed linen. But linen did not get changed, glassware has been removed from the room and did not replenish tea bags. Took 3 times to get it right. Positive side - i love design, location and cleanliness. It is a very challenging time for the hospitality industry to hire the right person for the right job. keep it up good work - Housekeeping. I hope my next visit will experience better service.

We booked at the Lancemore Crossley St based on reviews and we were very pleased with our decision! The hotel is definitely worth it. The staff are friendly and helpful, always there to answer questions and they are there 24 hours 7 days! The room was clean, the linen was clean and it smelled so fresh ( not like some hotels where the towels smell like bleach if you know what I mean? Yuck) The bed had a doona not the traditional bedspread (I know gross) maybe I just don’t go to nice hotels but I have never been to a hotel that had a doona! I was happy!!! The pillows were large and soft, but they have a pillow menu, so if you don’t like soft, you can ask for something else you prefer. And the bed was king size and soooo good! The room was serviced daily, so we got new soaps towels, minibar, tea, and snacks daily. Plus there is AppleTV which I thought was a bonus. Not that you spend a lot of time in your room but I happened to get sick so I did spend a bit of time in the room and was glad I could veg out and watch Netflix. I absolutely recommend!

The first time I drove a sports car, the parking guy trotted over to greet me every time and could remember my name. Later, my car was repaired, and this time I came with a car provided by the insurance company. I parked more than ten times for three days and three nights, and every time I was asked to wait, I couldn’t remember me every time, and every time I was asked why I was here, I was here to ****. Live directly next time crown.

Service was very good but overall experience I would rate it as mediocre. The location is very convenient. The room looks quite dated. When we entered the room, i killed 2 bugs and was very worried if they were bed bugs, so called room service and they came down to attend to us right away. However, the hotel facilities were not functioning very well. For instance, the touch screen lift was not working well. Many time we scanned our room cards, it doesn't detect our floors so we ended up missing our floor and went up or down with other guests. The bath tub with spa function was so loud when turned on, you could hear them by the bed outside the toilet. All the furnishing in the room and surrounding seems very outdated. The chairs on the breakfast tables were not looking very new and quite dirty with stains and dirts.

Stayed for 2 nights. The location was excellent, Bourke Street was 20metres away and you could get on any tram for free within the city, was also 5min walk to Parliament station or 20 min walk to Southern Cross station (where the sky bus from the airport drops you off). The staff were friendly at check in, although, not much information was provided about the package I booked, if I hadn't seen online before booking that I also get a $20 F&B credit I wouldn't have even used it (it wasn't written on my confirmation either). I tried to ask reception but I think because I had other questions (like breakfast times and costs) she just said everything I need to know is in the welcome letter, (information about my credit was not in the welcome letter). I was able to use the credit for the pre-booked buffet breakfast with reception for $22 ($32 if not booked the night before), buffet was only available certain days, otherwise it was in room dining only. When I had the buffet the team was friendly and very efficient, what I liked the most was the covid safe practice that they were doing, all staff were wearing disposable masks (so not the material masks that might not have been washed for days), they wore them properly and not half on their face with their noses showing. There were no shared utensils, all items were in/on little jar, bowls or plates. Even the hot food was served to us by the chef so not touching the tongs that other guests touched. I requested for a late check out and they were kind enough to offer an additional hour at no extra cost. Room was pleasant and sufficient for my trip. Would stay again next time I'm in Melbourne.

The staff members were great! They were attentive and friendly and made us feel very welcome—the highlight of our stay. The location in the heart of the theatre district is also terrific. The elite lounge has kind of an odd setup, but both breakfast options and evening appetizers and drinks were plentiful and tasty. Water pressure in the shower was a trickle, and our 2 double beds were comically close together—maybe 15cm between them. Overall, though, it was a quality Marriott experience.

Centrally located this hotel is just above average. Secure Parking next door is offered but not guaranteed. Room service food is ok but not as hot as you would expect. Room is a good size & clean and neat. Staff very friendly. Good for a few days or overnight stay. Restaurants in the area are varied and abundant.

This classic hotel is everything you could wish for and expect. The staff are fabulous, always helpful and relatable. The room we had was incredible - an entry foyer, separate bathroom, huge bedroom and walk-in closet with mini-bar; more a suite than simply a room. The furniture and decor in our suite and throughout the hotel is appropriately of the period, without being precious or stuffy. We had a share platter in the cricketers bar which was very good in quality and value and our breakfast this morning was superb and superbly presented by a great staff - quietly efficient. We would advise you to take the time to just wander around and look at all the artworks and perhaps we might see you next time we stay; we'll certainly be coming back.