Guest User
February 8, 2025
I stayed for 3D2N at Rm 323. For the price paid , I expected more from Casa Del Rio Melaka Hotel. Such as :
1. The lock for the sliding door to the balcony is faulty. I didn’t feel safe sleeping.
2. The shower glass door is mouldy, the moldy rubber gasket could be easily replaced.
3. While showering, the Floor trap was apparently choked, water level rose to almost my ankle.
4. Bathroom floor is not clean. Corner of wall is stained both on the floor & wall.
5. WC flush is also very slow in clearing the waste. Obviously there’s choke that’s not being cleared.
6. Window & Door not sound proof. I was awaken by the sound of the fire crackers , pyrotechnics. I couldn’t sleep.
It’s obvious housekeeping didn’t clean / sanitise thoroughly before giving green light for guest to check in.
I liked the fact that it’s located by the Malacca river. I appreciated that the maintenance swiftly cleared the choke in the shower area after I highlighted to front desk. I also liked that hotel provide shuttle to Dataran Palawan. I appreciate that hotel allowed us late check out in order for me to perform my prayer.
If I come to stay at Casa del Rio again, it is because of its location.