Hakka Park International Hotel Reviews

Response from Property: Dear guests, thank you for your compliments. Maintaining positive and high-quality service is what all our hotel staff have been pursuing. Our hotel will hold light shows, night tours, camping and other programs from time to time. You and your friends are also welcome to visit our hotel. The hotel is strategically located near Meizhou Station, Meizhou West Station, and Meizhou Expressway Exit. Free parking is also available in the hotel~~

Response from Property: Dear guest: Hello! We are very sorry that our services and facilities did not meet your expectations and brought you an unpleasant experience. Regarding the issues you mentioned, we will attach great importance to them and make rectifications immediately. Regarding the configuration of the sofa in the room, we hope to provide guests with more rest space and convenience. But obviously our original intention failed to satisfy you, and we will re-examine its rationality and practicality. We have included the issue of obsolete facilities in our update plan. We will upgrade and replace room facilities as soon as possible to ensure a comfortable living environment for our guests. For breakfast, we will strengthen management and coordination to ensure that we provide a variety of dishes, including the fried eggs you mentioned, to meet the needs of our guests. When it comes to showers, we perform a complete inspection and maintenance of the equipment to ensure it is functioning properly. We apologize for any inconvenience caused to you due to our negligence. We will never tolerate poor service attitude. We will retrain all employees to improve the quality and level of service so that every guest can feel our enthusiasm and professionalism. Regarding the overall service situation in Meizhou you mentioned, we will actively communicate with relevant departments and enterprises and work together to improve Meizhou's service image. We sincerely apologize to you again and hope you can give us a chance to improve. We look forward to seeing our positive changes next time you come to Meizhou. Wish you a happy life!

Response from Property: Dear guest: Hello! First of all, we are deeply sorry for the series of unpleasant experiences you encountered during your stay in our hotel. We would like to express our sincerest apologies. Regarding the problem of slow hot water for bathing, we have arranged professionals to conduct a comprehensive inspection and repair of the hot water system to ensure that similar situations will not occur again. At the same time, we will also strengthen the training of room service staff, requiring them to be more patient and careful when dealing with guest problems, and provide guests with a better service experience. We feel deeply guilty about the mosquitoes and dragonflies in the room and the rotten wooden chairs at the door. We will immediately arrange staff to fully clean and disinfect the room, replace the rotten wooden chairs, and strengthen the sanitation management and maintenance of the hotel's public areas and guest rooms to ensure a clean and comfortable living environment for guests. Regarding the breakfast issue, we attach great importance to your feedback. We will communicate with the catering department to optimize and improve the variety and quality of breakfast to meet the needs and tastes of guests. Thank you again for your feedback and suggestions. Your opinions are very important to us. We will take every question you raise seriously and take effective measures to improve it. We know that only by continuously improving the quality of service can we win the trust and support of our guests. We hope you can give us a chance to provide you with better service in the future. If you have any other questions or needs during your stay, please feel free to contact us and we will serve you wholeheartedly. I wish you a happy life and smooth work!

Response from Property: Dear guest: Thank you very much for choosing to bring your family to Meizhou to start this wonderful journey in the summer vacation and staying at our Ketianxia International Hotel! We are honored to receive such a high evaluation from you. We are very happy that we can exceed your expectations and let you feel that even after opening for so long, we still maintain good quality. We have always been committed to providing every guest with a comfortable accommodation environment and high-quality services, and have never slackened in the maintenance and upkeep of the rooms. Let the children have fun in the park, which is also what we want to see most. Looking forward to your visit again with your family, we will serve you as always! I wish you a happy family and everything goes well!

Response from Property: Dear guest, thank you very much for your high evaluation of our room scenery, service attitude and various arrangements! It is our unremitting pursuit to meet your needs and make you satisfied. Although the hotel is a certain distance from the town, we will try our best to make up for this shortcoming through considerate pick-up and drop-off services. Looking forward to your next visit, we will provide you with a better experience!

Response from Property: Dear guest, we noticed that you mentioned that our service was excellent. We are deeply honored and thank you for your recognition of our team. Our team has been committed to providing high-quality services to meet the needs of every guest. Your feedback is the greatest encouragement to our team.

Response from Property: Dear friend, thank you for staying in our hotel and giving us a detailed review. The hotel's age may make you feel a little touched, and we will work hard to innovate. We are glad that the room facilities can provide you with convenience. Regarding the breakfast closing time, we will comprehensively consider everyone's needs and improve it. We look forward to seeing you again!