Artal International Hotel

Room is ok, but no channel on television. Food taste is average, but it served very bad. All equipment using plastic and not many option. Room treatment always wait from our request. No bathmat on bath room. Mineral water not replaced on next day

Booked through Travel to Haram for a different hotel, got switched to this hotel last minute by the agent. Was shown pictures which looked decent but when we arrived found out we were catfished. There was a disgusting smell throughout the whole stay. Urine in the corridors along with piles of bins right outside of our room. The cleanliness of this hotel is appalling. The floor in our room was filthy and had food stains on it. There was a constant draft and you could hear everything from the room next door and outside. The bathroom was also not up to standard, shower and tap had low water pressure just dribbles of water. For some reason agents have access to booking this room and fill it up with people who have no other choice and they get lots of money from doing this. Surprised the hajj ministry has not picked up on this syndicate. This hotel is not even worth one star, have no idea how this has four stars!!! Not one positive thing to say about it, no one should be allowed to stay here absolutely disgusting. Only advice I could give is to knock it down and rebuild it.

Can't remember how I cam across this hotel but it was a very good value booking and after staying I can say the location in fantastic. Especially if you have women that need to access the the women's area of Masjid Nabwi. i have previously stayed at their sister branch Artal Taibah. this hotel should not be confused with the adjacent building Artal Al Munawwarah. Check-in wasn't smooth as they kept asking for a reservation number and the one provided by the site i booked on (LastMinute) was not something they would recognise. the hotel staff are all very helpful, from reception through to room service. The location is fantastic. Plenty of places to choose from to eat. The cheaper places are literally 60 second walk, if that. Want something more upmarket then less than 5 min walk to the food courts. It was a 5-7 min walk to the outer gates of Masjid Nabwi courtyard. Entry 338 which then gives you easy access to women from gates 27 onwards and easy access to gate 22 for men. This was the gem

Worst hotel, smelly room, arrogant and rude staff, non professional attitude. Broken phone, broken doors. No socket connections for charging & kettle. High rates compare to this scrap property. Never recommended.