This is a first poor experience I've unfortunately came across. The breakfast was not up to standard at all, especially paying 140SAR for a 4 star #1 premium hotel. We literally tried it the 1st morning but went out for breakfast the rest of our stay. The pictures online are deceiving. It's not what is advertised. I asked for a refund, and they unfortunately have refused. Trip.com however was willing to compensate me for the inconvenience caused. The room was really stuffy. Hotel definitely needs a revamp, as most areas in the bathrooms are stained and patched up where needed. The bathroom towels also needs to be changed. Last negative thing, it's highly overpriced.
On a positive note, the hotel staff is really responsive and the location is in walking distance to the haram.