Hotels with Bars in Medellin

The hotel, rooms, staff, foodservice and lovation are unmatched in Medellin. Of special note is the very friendliness and hospitality of the staff. Especially the head bellman, Santiago. He made our stay even more enjoyable. He treats us like family and is always there to help, in any way. He is a keeper! Thanks for all you do for us Santiago!

Great location and hotel in Medellin. We stayed for 3 nights. Rooms were spacious, comfortable bed, and shower. Loved that the hotel was located inside one of the nicest malls in this city. Safe neighborhood, and close to Provenza to go out at night. I will definitely consider staying here again. I didn’t try the food, but had a couple of drinks at the bar on the rooftop.

Great hotel great location and service is simply the best I’ve ever seen. The hotel is well located. It’s beautifully remodelled the rooftop bar there’s also a big island of the hotel. Breakfast was included which was great but what I love the most is that every room is beautifully remodeled, and a very intelligent use of space.

Three men walked into my room during my stay unannounced while two of my roommates were undressed and hotel management won’t do anything about it!! I rented 9 hotel rooms and a conference room at Hotel Dorado for 30 leaders of my nonprofit org for 4 days. On day 2 of our stay a mysterious man bolted into our room unannounced and saw my roommate completely undressed. Why would someone outside of our party could have access to our room!? We went to hotel managers Joanna and Marco and they won’t do a single thing about it. They tell us it is not a big deal just “a matter of perspective”. Shortly after reporting this, Marco charged into our room with another man behind him completely unannounced, didn’t knock, just opened the door while yet ANOTHER girl was undressing and would not leave the room claiming he is trying to “fix the problem”. Marco and Joanna need to be fired! At this point all the girls in my organization were scared, some were crying, we all felt completely UNSAFE. The management was harassing us. They have camera’s on every floor and when we asked they claim there is no footage of these events (how convenient!!!) so now we are filing suit against them so they can release the footage to us. On top of all of this mental &emotional trauma my girls went through,I spent over $3,000 for hotel rooms, conference room, and hotel catering and the hotel won’t refund us for the services and rooms we didn’t use after the incidents.This would be THE VERY LEAST they can do.

This hotel is so comfy and the service is very good. The location is very central. Clean and organized. The rooms are perfect and it has a good quality for its price. I would definitely stay again in a future trip.

I choose this property base on the hotel website and few reviews online. 5 Starts hotel mean an extraordinary service, customer service, and above and beyond customer service. My room was 1306 very small room, basic room, not welcome amenities (water batle or any sweets as other 5 start hotels does. The towels are absolutely inappropriate like old and stained towels, some with the bed sheets. The chairs were not in good shape and dirty. The chais were not dirty but they look old and weathered. Breakfast was delicious, local food, and several choices to eat, continental & American breakfast style available. The portion are extremely small micro-bread , so you have to put in your plate may pieces because they are too small. Poor customer service and most the employees feels like empowered just because they work at the hotel. Except few people. Upon my arrival not courtesy at all, no water bottle complementary so comparing with the holiday Inn Express & Suites located one block down that goes above & beyond to make us feel welcome at the hotel. For the price I paid it is not make sense to spent large amount of money for. Very poor service. The Hotel Bellman (April 2) in the morning. Was the extraordinary person as the maid on my room (Mary)

The hotel is in the city center. It is a little far from the attractions. The waiters on the hotel floor are very nice. Every time I meet, I greet you warmly. The breakfast is average. The hot dishes are basically eggs and nothing vegetables.

In an age that customer service doesn't exist Jorge at the Charlee single handedly is bringing back that artform of delivery the best customer service, making sure that rides were on time, excursions were booked, all of our standards were meet and above and beyond what the normal is for customer service. I first went to the Charlee in February 2020 and was floored how beautiful the facilities were but I was more floored at his top notch customer service. My only issue that I had was the customer service / staff treatment of guest in the gymnasium that myself and my travel partner were treated and were meet with great hostility and aggression BUT Jorge actually took our experience into consideration and single handedly handled the situation and took my experience back to a 5 out of 5 even after dealing with a horrible staff member. I enjoyed the Charlee so much that I will be returning back to the Charlee first week of October and can say with great confidence that my trip and experience will be amazing and again thank Jorge for bringing back an art that is lost, you are the best.

Good staff but they will change you extra even if you just have people up for a drink

I expected more from such a high reviewed hostel and from the way they made me sign a contract yet unfortunately they do not deserve such a high rating and should be inspected. I had an awful experience here from the lack of air circulation in the rooms with no windows and excess of people and beds to the unprofessional disrespectful rude and unkind staff as well as management. The breakfast is okay for a hostel and well the only decent human beings and overworked and underpaid staff were the maintance crew which deserve a raise and praise aside from that I do not wish to even comment the nastyness filth and disgusting environment and treatment from the staff. I checked myself out and just used the place as a storage. Worthless and needs to change the management and employees except for the maintenance crew who deserve a raise.