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5 star

Danau Toba Hotel International
4/5128 Reviews

Danau Toba Hotel International

Medan|0.88km from Masjid Ghaudiyah
We only stayed at this hotel because we were attending a wedding reception being held there. I have stayed in more than 150 hotels around the world and for the first time I was required to pay a refundable deposit for a remote control for the A/C. The bathroom is exceedingly tiny. My cat couldn't swing a cat in it. There was no hot water at 5:00pm after we had travelled 5 hours to get there and really needed to freshen up. On our way to dinner, I asked at reception about this and was told that due to ”technical problems” we could only have hot water from 6 - 8AM and from 6 - 8PM. I explained that I did not know about this. The receptionist then showed me a document that I had not seen nor been shown when checking in that explained the situation. I suggested that guests should be informed about this when checking in. Miraculously, the 'technical problems' were resolved the following morning. The staff were not aware of what was happening at the property. We asked if there was live music. The receptionist directed us to two venues on the property, but each was closed. Only the disco was open. The food in the restaurant was mediocre at best. They try to do this barbeque thing at the table, but it fails to deliver. There were plenty of plates, cups, glasses and so on, but only one spoon. There's no light above the cabinet where you make tea or prepare snacks etc. The light above the makeup / grooming mirror was not working. They clearly don't check that everything is working when they clean the rooms. The furniture, carpets, cabinetry, wall coverings etc are very dated. However, the bed was comfortable and the wall covering behind the bed was relatively new. There's no safe in the room. I know that safes are expense and there are always technical problems, but pretty much every property that says it's 4-star has a room safe. The worst part from a safety perspective is that the elevator doors close within a very short time. I injured my arm as the door closed on me within 5 or so seconds and hit me quite hard. A petite granny could have been seriously injured. No-one seems to care. It's an obvious problem and should have been fixed. The restaurant did not stock beer or wine or any other alcoholic beverage. It's a property that management doesn't seem to care about. The staff are helpful, willing, courteous and respectful, but not properly trained. This is a sign that management or ownership doesn't give a toss.

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Business travel

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Breakfast

Santika Premiere Dyandra Hotel & Convention - Medan
4.4/595 Reviews

Santika Premiere Dyandra Hotel & Convention - Medan

Medan|0.7km from Masjid Ghaudiyah
I stayed here 4-nights for a conference that’s also happening in this hotel. So many things have gone wrong and enough reasons for me not coming back. 1. The reception (or should I said “deception”?), misguided me. They said my room is upgraded to Premiere room, with complimentary afternoon tea, and minibar. More about this below. 2. Went to the room but nothing special, also the weird furniture placement makes the room smaller. Room has view but mostly just building roofs. Appreciate the giant shower head though. 3. Went for afternoon tea with my business colleague and the waitress said I’m not eligible for the complimentary. She said the receptionist made a mistake. Fine. 4. Got a call from reception, she said that Ieft my ID card at the reception. Which can be avoided if she did not forget to pass the ID card back after she copied it in. Went back to reception to get my ID card, and ask the reception about the afternoon tea to confirm whether I’m eligible or not. She said not and the minibar also not free unfortunately. Thank God I haven’t eat anything from the minibar 5. Breakfast at level 3 is unorganized, chaotic, and basically madness without crowd control. However I managed to get to the level 10 which is more quiet. Food quality is average. 6. I realized an item missing from the minibar, I did not consume them at all. I called in the operator and they were like “are you sure you’re staying alone, Sir?” I’m like… unbelieveable, why don’t you check with the housekeeping if they removed it or else? I just don’t want it to be billed on my room charge. I know it’s just a potato chip that I could easily replace from minimart, but imagine if they took other items and then billed it to your room. 7. The only nice experience I had in this hotel is the dinner, food surprisingly decent. Also the service is nice (maybe because we were the only customers?). Oh and concierge staffs also very helpful keeping my deliveries and helping me with my stuff when I checked out without me asking.

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Top rated hotels in Medan

Searching for hotels near Masjid Ghaudiyah? Compare room rates and reviews to find your ideal stay.
RedDoorz Hostel @ Capsule Inn Medan
4.1/53 Reviews
This hotel is very cost-effective. The room is clean and the customer service is warm and friendly There are many restaurants, cafes, convenience stores around. 靠近Sun plaza shopping mall
Super OYO 91627 Wika Wiki Homestay
2.8/51 Reviews
The place is clean and comfortable
Selecta Hotel Medan Petisah R Signature Mitra RedDoorz
2.4/53 Reviews
Good place in medan 🥰🥰🥰
Palace Inn
4/513 Reviews
Nice, interesting and cheap. Located in the center of Medan city.
Vosstel Guest House
4.6/58 Reviews
Good place, the room is clean, the lighting design is very comfortable The toilet is clean and hot water is available air conditioner is also good The only downside is that the WiFi is not stable enough There are many shops and restaurants around. It is not difficult to find food.
Dazhong Backpackers Hostel
4.5/52 Reviews
Loved this hostel in Medan. If you want a local experience then this is it. A lot of local students and everyone was really nice + the owner is available and helpful with everything and speaks good English ! Nice common area to hangout and the neighborhood is so cozy - small streets and shops warungs, friendly people everywhere and authentic feeling - no hassle no problems only smiles everywhere. Definitely recommend for people who want to see real life and culture. I was supposed to stay only one night but ended up staying 3. Don’t hesitate

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