Super OYO 621 Vania Residence

Good service and hotel provide breakfast and parking

Its As per price.. not bad

Bad, bad, a very bad experience at this hotel. I even don’t know where to start. If you’re a foreigner, stay away from this miserable pathetic hotel. I made a reservation on tiket.com and came to check-in. No one at the reception speaks English. That’s problem 1. They had to get one of the housekeepers who spoke little English. I presented my reservation from tiket.con - and the receptionist refused that reservation because it way cheaper than the daily rate. I made another booking in Traveloka while in the lobby, and they rejected it also. The receptionist said they don’t use those websites and they will not honor anything from those websites. They said the only booking they will accept is from the Oyo App. So I downloaded the Oyo app and made a booking. Problem 2. Credit card: the receptionist did not know how to use the credit card machine. So she called her boss to instruct her how to use the credit card machine. This took 30 minutes. I had to show the receptionist how to operate the the card machine and it worked. Problem 3, deposit: they asked for 100K idr deposit which I didn’t plan for. Basically they said no deposit, no room. Problem 4: dirty bed sheets, problem 5: broken toilet, problem 6: stinky unchanged pillow cases. Problem 7: sink water was dirty and muddy. The whole process took 2-3 hours. It was pain in the butt. Bad bad experience. Avoid this place. At the checkout they tried to keep my deposit because they said I left blood stains on the blanket. Luckily I had photos at check-in of the stains and I showed them that the blood was there form the beginning.