Grand Inna Medan Reviews

FRONTDESK: Absolutely great people, from start till the time a check out - the level is service is no where incomparable to any of the hotels I have stayed in Malaysia, Singapore, Philippines, Vietnam or Thailand. Most of the time, traveling in these countries they tend to worship westerners but in Indonesia everyone are treated equally as guests. The only problem I had with this hotel was the room - it was dim, no plug or USB point to plug my laptop and work gadgets or comfortable chair or table to work from - it was a business trip and need strong WiFi as well. (Just my room, I cant speak for the rest) - but when my driver picked my airport - he did ask why i did I chose to stay at Grand Inna?? The place needs a big upgrade and refurbishment. The location is Ideal to be in the city centre, nice eateries around but room not so great. Food is great though.

Service was good. I requested to change my towel on my checkout day coz the towel they replaced the previous day was not water absorbent. Though they had to ask their manager since it was my c/out day, luckily i was able to change. At least i dont have prob to wipe dry myself!😆Location of hotel is so nearby evrything! Convenient shop, mall, train station, eating place. The only cons about this place is that the main road was soo noisy even during sleeping time. And it’s soooo difficult to cross the road! This is my second time staying at the hotel. Room is a bit rundown. Old hotel i guess. But overall, it’s a gr8 place to stay at.

Downtown and close to the railway station. Large room with a comfortable bed.The staff is friendly. The swimming pool is good.

my eldersister lost her watch. so we ask to the staff (Mr. aldo) but his not giving a good service to answer our complain.

Last night was pleasant trying out packed Medan foods and drinks bought at nearby POS Bloc and tibits from Deli Mall TranMart. The fridge was handy when keeping my Es Kestari (lemon lime) drink chilled. The Ayam Penyat Nasi came with nicely done plating and delicious fried Nasi and crackers. Early morning was a chore to train station with an early transit flight to catch back to SG.

The stay was short but was very pleasant. This is first trip to Indonesia and first hotel stay in Indonesia. It gaves very good impression. The staff was polite and hospitality was very good. i won't forget this experience.

Grand but maybe a little too old

Very OLD building

Good hotel, historic one. Located on the very center of Medan. just across merdeka walk and near with new mall Deli park

Okela

Bagus

Friendly staff, varied breakfast, easy check-in and check-out, only the TV isn't smart

The hotel has no security control...the public can come in and out at any time

The area is solid and cleanliness is lacking