Shekhar Karl
March 8, 2024
FRONTDESK: Absolutely great people, from start till the time a check out - the level is service is no where incomparable to any of the hotels I have stayed in Malaysia, Singapore, Philippines, Vietnam or Thailand. Most of the time, traveling in these countries they tend to worship westerners but in Indonesia everyone are treated equally as guests.
The only problem I had with this hotel was the room - it was dim, no plug or USB point to plug my laptop and work gadgets or comfortable chair or table to work from - it was a business trip and need strong WiFi as well. (Just my room, I cant speak for the rest) - but when my driver picked my airport - he did ask why i did I chose to stay at Grand Inna??
The place needs a big upgrade and refurbishment. The location is Ideal to be in the city centre, nice eateries around but room not so great.
Food is great though.