Quaint Inn & Suites

No ice I called before our stay to confirm there was a microwave and a refrigerator. I was told that all of the rooms have a microwave and a refrigerator. However, ours did not. Our first room had spider webs, a spifer,, chips on the floor, sticky nightstand with broken drawer and missing knob, black mold in tub jets, mold and dirt in the heater, dirty air filters. We definitely could not stay in that room so they switched us to another room on the other side of the hotel. It was at least cleaner and it was doable but it wasn’t worth the price by any means. Breakfast consisted of muffins, juice and coffee. The coffee was not bad. The ceiling in the lobby area was falling. I read all the reviews before we went. I thought we would be OK but I will never stay there again. We we were told that they are undergoing renovations. I’m pretty sure it could it should be condemned.

I am only wri writing this as a public service announcement. This was absolutely the worst hotel I have ever seen and I have to imagine it will be closed down by the health department very soon. In the hotel lobby there is severe water damage, mildew and multiple buckets on the floor to deal with flooding from what I can only imagine. is a damaged roof. There’s actually nobody to even talk to in this hotel and staff isn’t there past 230 daily. You have to call an outside number and get a code for a lock box to take it to your room. We didn’t even make it that far due to the fact that they were buckets on the floor the elevator was broken there’s a space heater randomly heating a very cold lobby with no staff From what other people report, the rooms aren’t much better. I wouldn’t know because I immediately got a refund and I would strongly discourage people from ever booking with this hotel. Honestly, I have traveled many places and I have never seen anything this bad in my 53 years on this planet. Avoid at all costs!!

First of all, this motel is in serious need of renovation and updating, but the building has "good bones," and when the scheduled renovations are finished, it should be lovely. The rooms are nice and large, and when my family stayed in Feb '23, we found them to be very clean. I also have to give a shout-out to the staff. They were very polite, pleasant and accommodating. Corine at the front desk was especially helpful. We look forward to going back again, and hope the motel management keep the rates affordable for families to occupy multiple rooms and enjoy Wisp and the beautiful Deep Creek Lake area.