Quality Inn & Suites McDonough South I-75

Choice Hotels should be ashamed to have this dump in their offerings. Stairs felt like they were going to collapse, both ice machines not working, holes in the back of the bathroom door, toilet paper roll holder comes out of the wall when you try to use the toilet paper, sketchy people hanging around, etc., etc. I would run away from this place.

Let's start with the necessities. Clean sheets. No, mine had cigarette burns. Hot water, Yes No bugs. Yes Good Wifi. Yes Clean bathroom, No Now for the bad and maybe unbelievable. I arrived at 2:20pm. No one behind the front desk. Another employee said she stepped out and would be back soon. She came back 5 minutes or so later with a dog. She walked her dog? Owners allow employees to bring pets to work? She looked at her watch. Said you're early. It will be about 20 minutes. You can wait in your car, I'll come get you. Wait in my car! OMG, LOL! If I knew I would get my points back, I would have told her off and booked a room at Sleep Inn nearby. If I were an undercover Choice inspector, I would have fired her on the spot. (Wait was about 12 minutes. I'll guess that's when she was done playing with her dog.) I got to the room. Notified the front desk girl the sheets had burn holes and the toilet had dried poop on the rim and inside on the side. Clearly visible for housekeeping if they looked. (I have photo) Sheets were changed and bathroom was cleaned about 3:26pm. Toilet has a leak in the gasket. It loses water and fills by itself. AC vent filthy. Common housekeeping! (I have photo) And just so you know, OWNER, under the bed has not been cleaned in a while. Much dust and other stuff. (I have photo) Does management care about your reputation? Not by the looks of this room. Wednesday morning about 7:20am I was walking the second floor walkway to breakfast. At the end of the walkway where you take a right, a guy was smoking a joint. (And yes, it smelled good.) He must have been real stoned because he did not notice me until I passed him. Also while walking to breakfast, garbage bag filled with towels left on the walkway. (I have photo) Long term people staying there keep a chair and large ash tray outside their door. (I have photo) Breakfast, if you eat bread, this place is for you. (I do not eat bread) So, all they had for me was luke warm eggs like all the other hotel. Hot breakfast is not hot for everyone without sausage or bacon. No juice either.

Dirty! There was makeup on the hand towel. There were bugs and stuff on the floor. It looked like it hadn’t been swept for a long time. There was something on the ledge above the sink. Might have been a bug but I couldn’t tell. There was also something in the side of the mattress pad. It was just gross. We would have left but we had a hard time finding a room in the area.

Absolutely disgusting room (110)! Hair in the corners, smudge marks on the TV screen, bathroom / bath dirty with dust and hair. The chair in the room was sunk in and broken. I was horrified. The air conditioning was extremely loud that we had to turn it off during the night.

The good is the staff, very good. The lobby and front exterior very nice. The room was very lacking. Paint, a good cleaning, and a bathroom makeover is needed. Breakfast area was nice, but typical Quality Inn choices.

Be sure you get one of the renovated rooms. We didn’t. The list of problems is too long to share here but started when we went in the room and chairs were ripped and sagging. If it hadn’t been so late we would have left. At least the beds were clean. Breakfast options were limited. Staff was friendly and tried to help. Worst hotel experience ever!!!

We booked a nonsmoking room with a king bed. When we arrived, we were in a smoking room with two double beds. It smelled like stale smoke; everything was yellow with tar; the towel rack was literally coming out of the wall in the bathroom; there were places in the ceiling where there had obviously been water leaks; and there was not a clean corner or vent to be found! We were afraid to sit on anything and just prayed the sheets were clean although they were also dingy and yellowed. This is certainly not a hotel we will return to! The first 2 pictures show the online picture vs. the room we stayed in - not even close!! The one good thing we can say is that the staff was friendly, which was greatly appreciated!

No a good experience. We arrived and are greeted with two sheriffs in the lobby. Wife tried to use the restroom but was told in was under renovation and one of the sheriffs runs her out of the lobby because they were doing an “investigation”. That’s bad enough so we go to the gas station right next door and there’s a guy dealing *****. When we go back to the motel the sheriffs are gone. I go to check in and the clerk is rude then my wife try’s to come in but the doors are locked. She taps on the glass doors since she didn’t see the small little doorbell so the clerk buzzed her in then scolds her for knocking on the glass. So just before I sign the credit card hold I my wife if she really wants to stay at this place because by now I’m beyond upset. So I cancel the charge and we leave. I RARELY give out 1 ratings but this place deserves it. Find a better location. Oh I forgot to mention the train tracks right in front which means noise even from the trains paused on the tracks.

As soon as I parked my car a woman came up and asked for money. She later appeared in lobby and appeared to be living on property. No phone in room. People sitting all around property as if they lived there. Children blocking stairwell. Noisy. Scarey place.