Pueblo Bonito Emerald Bay Resort & Spa
Fri, Nov 7
-
Sat, Nov 8
1 night
All properties in Mazatlan

Pueblo Bonito Emerald Bay Resort & Spa

No. 2 of Premium Hotels in Sinaloa
Av. Emesto Coppel Compania s/n, Nuevo, Mazatlan, Sinaloa 82110, Mexico
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Highlights
Ideal location
Lots to do
Free parking
Amenities
Golf Course
Outdoor swimming pool
Beach Volleyball
Snorkeling
Surfing
Sauna
Spa
Massage Room
All amenities
Property Description
With a stay at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive in Mazatlán (Cerritos), you'll be within a 15-minute drive of Cerritos Beach and Mazagua Aquatic Park. This all-inclusive property is 8.1 mi (13 km) from The Mazatlan Malecón and 9.7 mi (15.6 km) from Mazatlán Aquarium.
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8.8/10
Very Good
Everything was excellent and the food was very rich, I loved the attention and facilities
All 104 reviews
Surroundings
Airport: Mazatlan International Airport
(35.8 km)
Train: Estación Mazatlan
(21.3 km)
Train: Ferromex
(21.7 km)
Landmarks: Club Altabrisa
(550m)
Landmarks: Mazagua Water Park
(840m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

6

Junior Suite Ocean View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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7

Master Suite Ocean View

Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Guest Reviews

8.8/10
Very Good
104 reviews
  • Cleanliness8.8
  • Amenities8.8
  • Location8.8
  • Service8.8
Average for similar properties in Mazatlan
Most Mentioned
Review summary
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Exceptional Service Quality: The hotel is frequently praised for its exceptional service quality and first-class food offerings.(based on 2 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 18, 2023
Todo excelente y la comida muy rica, me encanto la atención e instalaciones
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 20, 2023
Increíble hotel
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 23, 2022
El hotel está excelente, la comida y el servicio de primera, muy grande las instalaciones. Solo la habitación algo vieja pero todo lo demás compensó e hicieron que no lo notaras.
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R‍o‍b‍e‍r‍t‍o
July 6, 2025
Excellent food service at Bistro. Good amenities. The only bad thing in the bar closing 10:30pm.
N‍o‍r‍a
July 12, 2025
I had always stayed in December never in the Summer in June to be specific. It was overcrowded; the pool, the restaurants. I like it better in December.
R‍o‍d‍o‍l‍f‍o
July 3, 2025
We liked the hotel, but it needs tlc. for older adults it is not convenient. A lot of stairs and a lot of walking.
S‍t‍e‍f‍a‍n‍i‍e
June 30, 2025
The property is nice as you drive up. They have lengthy lines and could do a better job at offering water while you wait. The room wasn’t ready timely, you need a golf cart to transport you to different areas and that can take some time (10min) in the heat it was not fun. The pools were nice and the property was big and beautifully decorated. Very family oriented. The room was ok overall stay was average on a lovely property.
R‍a‍u‍l
June 26, 2025
Pueblo bonito has changed a lot! Room are run down, check in was a long wait! All inclusive very limited. Restaurant have very little options. Rooms had no power outlets to charge phones. No night activities, only positive thing is all the staff is super friendly and will go above and beyond for you. Will probably not return to Pueblo bonito.

Services & Amenities

Outdoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Activities
Cleaning services
Facilities for children
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

The property will provide check-in details after booking

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Extra cot: Free

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Number of Rooms: 411
Phone:+52-669-9890525
With a stay at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive in Mazatlán (Cerritos), you'll be within a 15-minute drive of Cerritos Beach and Mazagua Aquatic Park. This all-inclusive property is 8.1 mi (13 km) from The Mazatlan Malecón and 9.7 mi (15.6 km) from Mazatlán Aquarium.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.

Enjoy international cuisine at La Cordeliere, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges.

Featured amenities include a business center, express check-in, and express check-out. Free valet parking is available onsite.

Make yourself at home in one of the 378 guestrooms, featuring kitchenettes with refrigerators and stovetops. Your pillowtop bed comes with down comforters and premium bedding. LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and separate sitting areas.

Frequently Asked Questions

What are the check-in and check-out times at Pueblo Bonito Emerald Bay Resort & Spa?

Check-in at Pueblo Bonito Emerald Bay Resort & Spa is from 15:00 and check-out is by 12:00.

Does Pueblo Bonito Emerald Bay Resort & Spa have a swimming pool?

Yes, Pueblo Bonito Emerald Bay Resort & Spa has a pool.

Are pets allowed at Pueblo Bonito Emerald Bay Resort & Spa?

No, pets are not allowed at Pueblo Bonito Emerald Bay Resort & Spa.

Does Pueblo Bonito Emerald Bay Resort & Spa provide breakfast?

No, Pueblo Bonito Emerald Bay Resort & Spa does not include breakfast. You can find nearby restaurants and cafés that serve breakfast.

How much does it cost to stay at Pueblo Bonito Emerald Bay Resort & Spa?

Prices at Pueblo Bonito Emerald Bay Resort & Spa may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

Which airport is closest to Pueblo Bonito Emerald Bay Resort & Spa?

The nearest airport is Mazatlan International Airport, just about 29 mins from hotel by car (35.8 km) away.

What is the cancellation policy for Pueblo Bonito Emerald Bay Resort & Spa?

The cancellation policy for Pueblo Bonito Emerald Bay Resort & Spa depends on the room type and booking terms.