The Palms Resort of Mazatlan
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Mazatlan

The Palms Resort of Mazatlan

Health Protected
Av Camarón Sábalo 696, Zona Dorada, Mazatlan, Sinaloa 82100, Mexico
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With a stay at The Palms Resort of Mazatlan in Mazatlán (Zona Dorada), you'll be a 3-minute drive from The Mazatlan Malecón and 7 minutes from Mazatlan International Center. This beach resort is 2.9 mi (4.7 km) from Playa Norte and 3.2 mi (5.1 km) from Mazatlán Aquarium.Show More
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hotel overview picture
4.2/5Very Good·Great Location
Good service from all hotel staff, clean, comfortable, good location
Amenities
Outdoor Swimming PoolBeach VolleyballSpaMassage RoomPublic ParkingFreeBarRestaurantMeeting RoomMulti-Function RoomLuggage Storage
All Amenities
Surroundings
Landmarks: Playa Camarón Sábalo
(140m)
Landmarks: Bar - Club Nocturno | Mamitas Mazatlán
(180m)
Landmarks: Banksy Social Club
(260m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Superior Queen Room with Ocean View
4

Superior Queen Room with Ocean View

1 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bath
TV
Connecting Room
Room Details
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Superior Room with Mountain View

Superior Room with Mountain View

1 Queen bed
Has window
Non-smoking
Room Details
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Standard Two Double Room with Mountain View
11

Standard Two Double Room with Mountain View

2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bath
Private Entrance
Private Toilet
Room Details
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Standard Two Double Room with Ocean View
11

Standard Two Double Room with Ocean View

2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bath
Sea View
Private Entrance
Room Details
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Suite with Ocean View
9

Suite with Ocean View

1 King bed and 1 Double bed
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Sea View
Room Details
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Superior Queen Room with City View
4

Superior Queen Room with City View

1 Queen bed
Non-smoking
Air Conditioning
Private Bath
TV
Connecting Room
Room Details
Check Availability
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Guest Reviews(103)

4.2/5
Very Good
Verified Reviews
  • Cleanliness4.2
  • Amenities4.2
  • Location4.2
  • Service4.2
Guest User
February 20, 2024
Experiencia mala ya que yo reserve 2 adultos 2 niños y al llegar al hotel me cobraron extra por los niños...ademas nadie informo que la piscina del hotel esta en remodelacion y la playa alrededor llena de piedras de escombro por la remodelacion...
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Guest User
July 30, 2023
Buen servicio de todo el personal del hotel, limpio, cómodo, buena ubicación
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Franco Murrieta
February 22, 2024
Una gran experencia
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Isvi
March 1, 2024
They were doing construction. So we couldn't use the pool or half of the area of the hotel and the food from the restaurant Panama was bad, it made us sick
Barbara
February 27, 2024
The property was under construction which they let us know ahead of time. Most of the time the construction did not interfere with our sleeping. But there were a few AM's when construction started around 7 AM. Staff were warm, friendly and tried to be accommodating. If you are travelling to use the resort as your main place to be at-I would highly suggest another resort. If you have plans sightseeing outside of the hotel and have other adventures to see-the hotel is lovely. I can't wait to see how all the construction turns out and would definitely recommend staying here once it's done.
Katherine Louise
February 17, 2024
Everything was great. Rooms are a good size and well appointed. Area is nice to walk around. Staff at hotel speak English and are friendly and helpful. Only drawback was the rain
Daniel
February 8, 2024
Restaurant Panama, resort room with ocean view, coffee in room, resort areas cleaned , safe, accessible and comfortable for guests and families. We celebrated 53 wedding anniversary with some inconveniences and complete satisfaction. We enjoyed our stay at the Palms Resort.
Verified traveler
February 1, 2024
The pools were undergoing some renovation but aside of that the facilities were good, clean and comfortable
Marsha Lynne
January 29, 2024
I was at the Palms resort January 20-27, 2024. I was travelling alone, and my first room was booked mountainside. The facilities weren’t suitable for my mobility issues and they were kind enough to change my room to a handicap room with more grab bars in the bathroom. That was on the main floor facing the pool, which has been under construction all this time. Housekeeping was really good and the trouble with me is I needed more grab bars, even with the curbless shower. The bed in the handicap room was far too firm, so I needed other blankets under me to be comfortable. My suggestion, for any of the rooms would be to have at least one chair with arms. I had a lot of difficulty standing without that extra assistance. The staff at the front concierge area was very good and I’m sorry to the guy that I kept calling Diego instead of Alberto 😟 he arranged a cab for me to go to the airport on the morning of my departure The Panama restaurant is part of the resort and it is an exceptional restaurant, but it is so busy that I was never able to have breakfast there because it was too full. The hotel and Mexico tourist areas in general have really improved with handicap ramps just about everywhere except to the beach area. The Palms resort is very close to all the other tourist activities and money exchange.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Mex$155 (approx. €8.41) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Clean
  • 4.2/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 109
With a stay at The Palms Resort of Mazatlan in Mazatlán (Zona Dorada), you'll be a 3-minute drive from The Mazatlan Malecón and 7 minutes from Mazatlan International Center. This beach resort is 2.9 mi (4.7 km) from Playa Norte and 3.2 mi (5.1 km) from Mazatlán Aquarium.

Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this resort include complimentary wireless internet access, wedding services, and tour/ticket assistance.

Enjoy a satisfying meal at Restaurant Panama serving guests of The Palms Resort of Mazatlan. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Mazatlán? This resort has 7973 square feet (741 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.

Make yourself at home in one of the 190 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Services & Amenities

Outdoor Swimming Pool
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at The Palms Resort of Mazatlan?

Prices at The Palms Resort of Mazatlan are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What are the check-in and check-out times at The Palms Resort of Mazatlan?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does The Palms Resort of Mazatlan provide airport transfer services?

No, the The Palms Resort of Mazatlan doesn't provide airport transfer services.

What amenities and services does The Palms Resort of Mazatlan have?

The Palms Resort of Mazatlan has the following amenities and services: Outdoor Swimming Pool, Beach Volleyball, Spa.

Does The Palms Resort of Mazatlan have a swimming pool?

Yes, The Palms Resort of Mazatlan has a pool. Pool type: Outdoor Swimming Pool.

Does The Palms Resort of Mazatlan have fitness amenities?

No, The Palms Resort of Mazatlan doesn't have fitness amenities.

Does The Palms Resort of Mazatlan provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does The Palms Resort of Mazatlan have non-smoking rooms?

Yes, The Palms Resort of Mazatlan has non-smoking rooms. Please view the hotel listing for details.

Does The Palms Resort of Mazatlan provide breakfast?

Yes, The Palms Resort of Mazatlan provides breakfast.

Does The Palms Resort of Mazatlan have a restaurant?

Yes, guests can eat at: Restaurant.

About This Property

Average Price FromEUR134
Hotel Star Rating3