The Palms Resort of Mazatlan
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Mazatlan
The Palms Resort of Mazatlan
Health Protected
Av Camarón Sábalo 696, Zona Dorada, Mazatlan, Sinaloa 82100, Mexico
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With a stay at The Palms Resort of Mazatlan in Mazatlán (Zona Dorada), you'll be a 3-minute drive from The Mazatlan Malecón and 7 minutes from Mazatlan International Center. This beach resort is 2.9 mi (4.7 km) from Playa Norte and 3.2 mi (5.1 km) from Mazatlán Aquarium.Show More
We Price Match
4.2/5Very Good·Great Location
Good service from all hotel staff, clean, comfortable, good location
Guest UserAll 103 Reviews
Amenities
Outdoor Swimming PoolBeach VolleyballSpaMassage RoomPublic ParkingFreeBarRestaurantMeeting RoomMulti-Function RoomLuggage Storage
All Amenities
Surroundings
Landmarks: Bar - Club Nocturno | Mamitas Mazatlán
(180m)
Landmarks: Banksy Social Club
(260m)
Landmarks: El Cid Granada Hotel & Country Club
(580m)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
4
Superior Queen Room with Ocean View
1 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bath
TV
Connecting Room
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Superior Room with Mountain View
1 Queen bed
Has window
Non-smoking
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11
Standard Two Double Room with Mountain View
2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bath
Private Toilet
Private Entrance
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11
Standard Two Double Room with Ocean View
2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bath
Sea View
Private Toilet
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9
Suite with Ocean View
1 King bed and 1 Double bed
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Sea View
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4
Superior Queen Room with City View
1 Queen bed
Non-smoking
Air Conditioning
Private Bath
TV
Connecting Room
Check Availability
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Guest Reviews(103)
4.2/5
Very Good
Verified Reviews- Cleanliness4.2
- Amenities4.2
- Location4.2
- Service4.2
AI SummaryAn AI-summarised snapshot of real guest reviews
Guests praise the hotel for its excellent, friendly staff and efficient check-in process, highlighting the convenience of being near dining, bars, and the beach, along with appreciated room service and restaurant access.
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Helpful
Not helpful
Guest User
February 20, 2024
Bad experience since I booked 2 adults and 2 children and when I arrived at the hotel they charged me extra for the children... also no one informed me that the hotel pool is being remodeled and the beach around it is full of rubble stones due to the remodeling...
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Guest User
July 30, 2023
Good service from all hotel staff, clean, comfortable, good location
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Franco Murrieta
February 22, 2024
A great experience
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Daniel
February 8, 2024
Restaurant Panama, resort room with ocean view, coffee in room, resort areas cleaned , safe, accessible and comfortable for guests and families. We celebrated 53 wedding anniversary with some inconveniences and complete satisfaction. We enjoyed our stay at the Palms Resort.
Verified traveler
February 1, 2024
The pools were undergoing some renovation but aside of that the facilities were good, clean and comfortable
Marsha Lynne
January 29, 2024
I was at the Palms resort January 20-27, 2024. I was travelling alone, and my first room was booked mountainside. The facilities weren’t suitable for my mobility issues and they were kind enough to change my room to a handicap room with more grab bars in the bathroom. That was on the main floor facing the pool, which has been under construction all this time. Housekeeping was really good and the trouble with me is I needed more grab bars, even with the curbless shower. The bed in the handicap room was far too firm, so I needed other blankets under me to be comfortable. My suggestion, for any of the rooms would be to have at least one chair with arms. I had a lot of difficulty standing without that extra assistance. The staff at the front concierge area was very good and I’m sorry to the guy that I kept calling Diego instead of Alberto 😟 he arranged a cab for me to go to the airport on the morning of my departure The Panama restaurant is part of the resort and it is an exceptional restaurant, but it is so busy that I was never able to have breakfast there because it was too full. The hotel and Mexico tourist areas in general have really improved with handicap ramps just about everywhere except to the beach area. The Palms resort is very close to all the other tourist activities and money exchange.
Stacie
January 27, 2024
Got wrong room had to move the second day we were there and the construction was horrible and loud. Closed the only bar and no pool or hot tub. Don't go there ... ******* didn't say anything about the construction going on ..
Andrew
January 22, 2024
Great rooms, great views, great service! Staff is awesome, lots of places in this area to choose from, but this hotel is a standout...will definitely be back again, if you plan on visiting mazatlan give this place a try you won't be disappointed
Thang Xuan
January 28, 2024
No gym, small swimming pool, no fridge in the room, not much choice of food in restaurant
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Mex$155 (approx. €8.53) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
- 4.2/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Number of Rooms: 109
With a stay at The Palms Resort of Mazatlan in Mazatlán (Zona Dorada), you'll be a 3-minute drive from The Mazatlan Malecón and 7 minutes from Mazatlan International Center. This beach resort is 2.9 mi (4.7 km) from Playa Norte and 3.2 mi (5.1 km) from Mazatlán Aquarium.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this resort include complimentary wireless internet access, wedding services, and tour/ticket assistance.
Enjoy a satisfying meal at Restaurant Panama serving guests of The Palms Resort of Mazatlan. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Mazatlán? This resort has 7973 square feet (741 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.
Make yourself at home in one of the 190 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this resort include complimentary wireless internet access, wedding services, and tour/ticket assistance.
Enjoy a satisfying meal at Restaurant Panama serving guests of The Palms Resort of Mazatlan. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Mazatlán? This resort has 7973 square feet (741 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.
Make yourself at home in one of the 190 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Services & Amenities
Most popular business facilities
Outdoor Swimming Pool
Beach Volleyball
SpaAdditional charge
Massage Room
Public ParkingFree
Bar
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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