Av Camarón Sábalo 696, Zona Dorada, Mazatlan, Sinaloa 82100, Mexico
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With a stay at The Palms Resort of Mazatlan in Mazatlán (Zona Dorada), you'll be a 3-minute drive from The Mazatlan Malecón and 7 minutes from Mazatlan International Center. This beach resort is 2.9 mi (4.7 km) from Playa Norte and 3.2 mi (5.1 km) from Mazatlán Aquarium.Show More
We Price Match
4.2/5Very Good·Great Location
Good service from all hotel staff, clean, comfortable, good location
Bad experience since I booked 2 adults and 2 children and when I arrived at the hotel they charged me extra for the children... also no one informed me that the hotel pool is being remodeled and the beach around it is full of rubble stones due to the remodeling...
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Guest User
July 30, 2023
Good service from all hotel staff, clean, comfortable, good location
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Franco Murrieta
February 22, 2024
A great experience
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anthony
March 6, 2024
Terrible first the infinity pool is renovating its olnly a little pool by the swim bar not to clean they have another pool by the club house was ok to crowd with children and people my personal opinion didn’t like the room was fine. Iron iron board hair dryer clean nice room no ocean view
City view
jillian
March 6, 2024
There’s a different language barrier and that none of the staff speech any English.
I also felt that the locals were treated better than white visitors/Americans.
Several staff would refuse to assist you. This happened exclusively in the Panama, bakery and restaurant.
I’ve been going there forever and never experienced anything like this.
The hotel were fabulous and friendly.
The bellhops and cleaning staff were amazing
TANIA
March 4, 2024
There were construction projects over the pool, and the staff was unable to provide an option, just saying there is a casa club nearby, but ee have to cross the machinery installed by the sand.
The hotel property is old. I definitely don’t return to this area.
Isvi
March 1, 2024
They were doing construction.
So we couldn't use the pool or half of the area of the hotel and the food from the restaurant Panama was bad, it made us sick
Barbara
February 27, 2024
The property was under construction which they let us know ahead of time. Most of the time the construction did not interfere with our sleeping. But there were a few AM's when construction started around 7 AM. Staff were warm, friendly and tried to be accommodating. If you are travelling to use the resort as your main place to be at-I would highly suggest another resort. If you have plans sightseeing outside of the hotel and have other adventures to see-the hotel is lovely.
I can't wait to see how all the construction turns out and would definitely recommend staying here once it's done.
Katherine Louise
February 17, 2024
Everything was great. Rooms are a good size and well appointed. Area is nice to walk around. Staff at hotel speak English and are friendly and helpful. Only drawback was the rain
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Age
Fee
Adult
Mex$155 (approx. €8.09) per person
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
4.2/5
Cleaning & disinfecting
Rooms are disinfected between stays
Property Description
Number of Rooms: 109
With a stay at The Palms Resort of Mazatlan in Mazatlán (Zona Dorada), you'll be a 3-minute drive from The Mazatlan Malecón and 7 minutes from Mazatlan International Center. This beach resort is 2.9 mi (4.7 km) from Playa Norte and 3.2 mi (5.1 km) from Mazatlán Aquarium.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this resort include complimentary wireless internet access, wedding services, and tour/ticket assistance.
Enjoy a satisfying meal at Restaurant Panama serving guests of The Palms Resort of Mazatlan. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Mazatlán? This resort has 7973 square feet (741 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.
Make yourself at home in one of the 190 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Services & Amenities
Most popular business facilities
Outdoor Swimming Pool
Beach Volleyball
SpaAdditional charge
Massage Room
Public ParkingFree
Bar
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions
How much does it cost to stay at The Palms Resort of Mazatlan?
Prices at The Palms Resort of Mazatlan are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
What are the check-in and check-out times at The Palms Resort of Mazatlan?
The check-in time is after 15:00 and the check-out time is before 12:00.
Does The Palms Resort of Mazatlan provide airport transfer services?
No, the The Palms Resort of Mazatlan doesn't provide airport transfer services.
What amenities and services does The Palms Resort of Mazatlan have?
The Palms Resort of Mazatlan has the following amenities and services: Outdoor Swimming Pool, Beach Volleyball, Spa.
Does The Palms Resort of Mazatlan have a swimming pool?
Yes, The Palms Resort of Mazatlan has a pool. Pool type: Outdoor Swimming Pool.
Does The Palms Resort of Mazatlan have fitness amenities?
No, The Palms Resort of Mazatlan doesn't have fitness amenities.
Does The Palms Resort of Mazatlan provide Wi-Fi?
Yes, the hotel provides Wi-Fi.
Does The Palms Resort of Mazatlan have non-smoking rooms?
Yes, The Palms Resort of Mazatlan has non-smoking rooms. Please view the hotel listing for details.
Does The Palms Resort of Mazatlan provide breakfast?
Yes, The Palms Resort of Mazatlan provides breakfast.
Does The Palms Resort of Mazatlan have a restaurant?