Family-friendly Hotels in Mazatlan

The location of their private beach is the best in my opinion it’s so clean. The service of the hotel is too strict. I ran into problems because of the bracelet thing. One of my family members got her deers erased by being in the beach and she was stopped and asked to go to the reception to check if she was a guest at the hotel but we told the security to look at our bracelets and they were from the hotel and my grandmas was also fading yet he didn’t believe us so we had to go to the reception. It was time wasted that we had to deal with just for them to be yes they are guests. And then it happened again because the first time they didn’t change our bracelets when they should’ve have done that in the first place.

Experience was poor. Went to the snack shop and was given a coffee with chunks of milk floating in it. When I showed them and asked for a new one they said no it was fine I had to pay a new one. Asked the management to deal with it and they were indifferent. Breakfast wasn’t great either. Room was ok but had some maintenance issues e.g lights not working etc.

With a stay at Pueblo Bonito Mazatlan - All Inclusive in Mazatlán (Zona Dorada), you'll be a 4-minute drive from The Mazatlan Malecón and 9 minutes from Cerritos Beach. This all-inclusive property is 5.9 mi (9.5 km) from Plaza Machado and 6.2 mi (9.9 km) from Olas Altas Beach.Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a sauna. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Italian cuisine at Angelos Gourmet Restaura, one of the property's 5 restaurants, or stay in and take advantage of the room service (during limited hours). When you are in need of a refreshing drink, visit the poolside bar or one of 2 bars/lounges, or 2 swim-up bars.Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Mazatlán? This property has 2788 square feet (259 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.Make yourself at home in one of the 247 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and irons/ironing boards, and housekeeping is provided daily.

Ok, if your priorities in a vacation are pristine new accomodation with gadgets and new feel residency, this is definitely not the place for you. There are other issues that will talk about in a minute.. What really shines for Royal Villa are: it's safety, location, staff, amenities and cleanliness with comfort.. I stayed a week ish ... In April 2024, booking a junior suite...ok, technically it had a sea view if you searched hard - but benefits for that were we were never close to the big beach banda, nor the busy main road, so noise wasn't a problem. The room had all the mod cons and Aircon, TV and kitchenette worked very well. Bathroom big and shower was spacious. WiFi was strong and consistent in the studio room but dropped out on balcony.. LOCATION : Literally a few steps onto beach in El Dorado or Golden Zone, spacious pool although at busy times I struggled to get a sunbed. The building is established and relatively open, so when the wind blows it moves around lamp shades etc but thick walls and mighty pillars will see this building safe for years to come albeit it might not exactly be to your decor liking. STAFF: All engaging and hospitable...this is where RV excels, and brings out it's charm. Big shout out to Marcos, a loyal employee. And , Artherudo. Not to mention amigo with the big fishing book!? Hahaha! Brilliant! The two guys making cocktails and running bar were lovely as were all the waiters, also one note on my booking: Comms with the place were excellent before I even got there, they catered for my needs . AMENITIES: Include an on site spa, small shop to buy necessities, restaurant, full bar and breakfast buffet, snack bar. Outside pool and bubble jacuzzi all with waiter service.... you're not going to get knock down prices but decent quality - try the frappacino, they're amazing! But you're knocked back just as quickly by the cheap plastic cups cocktail are served in around the pool.. CLEANING: Maid cleaned and replenished bathroom facilities every day, although not the complimentary water(?). Beds so comfy slept well.. You can opt in or out of the cleaning as desired. NOT HOTEL FAULT : External noise especially party music all times of the night with extension of Mexican hospitality. CAN IMPROVE: Signs in bathroom reminding waste paper in basket, not down basin. (not every customer come from a country where this practice is normal). Make a kettle available. More charging points around bed area. More consistent WiFi. Better quality receptacles and cutlery around the pool area. CONCLUSION: This firmly places in 4* for me, as the staff elevate this up, notwithstanding the establishment knows how to organise an event! I saw dancing classes, cookery classes, BBQ nights, live music, not including that fabulous eclipse special event breakfast and eating on the beach. These guys and gals can hold, organise and execute special occasions....not quite a 5* quality, but what is important to me, they got very much got ri

Second time I’ve stayed at this hotel and I came back because it’s the one I’ve enjoyed the most. Last time I was given one of the newly remodeled rooms in the interior part of the property and it was great. This year I was given one of the older rooms adjacent to the main boulevard and the noise at night specially in the weekend where cars and RAZRS cruise up and down the blvd with the music at full blast is hard to sleep with. Service from the staff has always been excellent. So like I said it’s a great location to enjoy a vacation just make sure to get one of the new rooms or bring your earplugs and a white noise machine so you can sleep.

Recently we visited EDM as a golf group of twelve persons. We were warmly welcomed and all of our experience was exceptional. From the outstanding golf course and it's service personel to the villas and the comfortable rooms and great food.everthing was great. I never heard one negative comment from any of our group. Thank you to all at EDM for making our vacation great

With a stay at Hotel Riu Emerald Bay - All Inclusive in Mazatlán (Cerritos), you'll be within a 15-minute drive of Cerritos Beach and The Mazatlan Malecón. This all-inclusive property is 10.6 mi (17 km) from Olas Altas Beach and 10.7 mi (17.2 km) from Plaza Machado.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a nightclub, and a complimentary water park. This Art Deco property also features complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite at Las Tres Islas, one of the property's 5 restaurants. Wind down with a drink at one of the 7 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Planning an event in Mazatlán? This property has 5167 square feet (480 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 1028 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and complimentary bottled water.

Lidia Martínez the best customer service during my visit. Lidia was able to convince to stay at my current hotel for more night until she was able to accommodate me at the Marriot. My stay was worth it because of the hotel amenities and people like Lidia Martinez. I will be happy to return to Marriot Mazatlan.

This is a good hotel but you have to know what to expect. It essentially strives for a fiesta-type atmosphere that is popular with Mexican families. Loud music going til fairly late in the night and the hotel does not cater so much to foreign tourists. If that sounds good to you, this is your place. Great ocean views from the room and a pretty nice beachfront, though it does get a bit narrow during high tide. Conveniently located near the far end of the Golden Zone, so you’re near a lot of stuff but not quite right in the middle of it. Did not eat or drink much here but it seemed decent enough. Towel situation is a little annoying as you have to keep a second card with you to get a beach towel. Resort is nice because it’s new, but it is a little sparse and often short on charm. Much of this is widely done to minimize dirt, mildew, etc, which is great, but it could be a little warmer. Staff seemed somewhat disinterested outside of the front desk — not exactly rude but not very attentive either. Pools are nice although, again, a little sparse. Big family pool then a slightly smaller pool for adults. Kids would like it here well enough. They had a pretty cool fire show on Friday or Saturday night. That one is worth catching if you can. I don’t think you could do much better unless maybe if you head a little further north up the beach, like around playa Cerritos. But that did not seem nearly as convenient, although much quieter.

¡A great place to share in family!