Best Hotels in Maynas Province, Peru

The hotel is far from perfect but it is the best stay in Iquitos. Customer service is questionable. I had a dispute with the front desk about room rate - considering I could purchase a room online for 30$US per night cheaper than the hotel was charging me. They did not match the rate so I booked online. I was impressed by the way one of the front desk staff dealt with my upset and so I emailed the manager of the hotel to congratulate this member of staff. But the manager and no other hotel staff got back to me about my email. For a Double Tree Hilton (and I have stayed in these hotels around the world), that shows a lack of professional and integrity for the customer. I expect better from this group. But it is the best hotel in Iquitos so I put up with it for the time I am here. If there was a hotel that was at the same standard in Iquitos, I wouldn’t have stayed here as many nights as I did.

In order to get a full understanding of the hotel experience, you may want to read all three sections: The Good, The Bad and The Ugly. The Good: * Amazing customer service (5 stars for this) : The hotel staff wins your heart with the par excellence customer service they offer. Michael and his team at the front desk went out of their way to make our stay a memorable experience. First, the beds were not the best ones for my personal needs. I cannot sleep on foam mattresses. I somehow managed the first night of stay and Michael arranged for a rollaway bed to be put on the floor for the next two days. Our flight was late in the night on the checkout day and we requested a late checkout. The front desk looked up and since their guests were arriving later in the evening, they let us check out late. This helped us a lot with our onward journey. * Location: 3 of the rooms (#2,3 &4) have a nice view of the amazonia river (a tributary of the amazon). Also, the general location of the hotel is right in the heart of the city, just a couple of blocks from the Plaza de Armas and the most happening city square. The tuktuks parked right outside the hotel are a mode of transportation literally from the door step. * The Rooms: A mansion turned hotel with 20 feet high ceilings and so much of space to move around makes you feel at home. All amenities in the room along with potable water jug, microwave, a hot plate, silverware etc. make it such a comfortable stay. A nice pool in the courtyard adds to the get up of the place. Not to mention the beautiful library that one must visit. * Food: Very nice breakfast served with fresh juice and the standard breakfast items. This is not a buffet and is served individually in again a huge breakfast/dining room. The servers are so sweet and take every care to make you feel at home. The Bad: * The hotel is surrounded by tons of work happening and most of the area is being worked on making the place pretty much inaccessible from the first lane. * The location is close to the city center but the locality is not very clean and there are almost like slum dwellings around the place. * The bathroom toilets have a stench that needs to be addressed by the hotel. It's an amazing place but surely would do with some maintenance. * The room has a huge window for the amazon river view but it is sealed by a glass pane. One realizes that it not only prevents noise from the boardwalk area but also prevents mosquitos from entering the room. But again, it could have been designed to be openable. The Ugly: * This section has nothing to do with the hotel but the boardwalk use by the public. You can see teenage boys in the boardwalk area making joints and smoking all evening. Cops do come there to check but there is a limit to what they can control.

Five stars as it is as advertised and met my expectations. Two stays – one night before my 4D/3N Amazon rainforest trip and one night immediately after it. I was originally booked at Hilton DoubleTree for the first stay, but then I learned that Victoria Regia was associated with the Amazon lodge that I was using, so it made sense to book the early stay as everything would be coordinated; in addition Victoria Regia was ½ the price. I had previously booked the 2nd stay via an OTA because I had a free night that had to be utilized before 30 May. Victoria Regia also stored my bags while I was at the Amazon lodge. Victoria Regia is about 30 minutes from the airport (with traffic). It is within walking distance of the main square. Room was a bit small, but adequate give the short stay. One may want to request room in the front as the rooms in the back do not have a window to the exterior; just to the interior courtyard. There is also a small restaurant in the hotel and the outdoor pool seems quite popular. My room included breakfast. I only tried breakfast one time as I had an early flight for my second stay. The breakfast was very basic. Buffet of a few cold items and a hot item, which was brown rice, pieces of egg, chicken (or maybe pork), and green onions. It was fairly flavorful. Juice seemed to be fresh. Two issues. There are several wifi routers to chose from, each having a strong signal in the restaurant. During both stays, I had to constantly change between routers as suddenly (very basic) e-mails would stop loading. This was quite frustrating. I did report this to the front desk at checkout, so I am not typing a note about something I didn’t make the property aware of; apparently the routers need a periodic reset. The other issue is a bit of a pet peeve. It was obvious that many Spanish-speaking guests were present as well as some English-speaking guests. Yet, there are no English-speaking TV news channels. Specifically, I don’t understand why there is France 24, RT, and CCTV, but no CNN International. With regards to Iquitos itself, it is a gritty city. Peru was country #57 for me. Not sure I’d utilize more time to tour Iquitos. The advertised museums were generally closed. And a reliable person told me that while the Belen market was highly recommended to walkthrough, he also suggested that I find a local to hang with me (not necessarily as a guide, but someone to watch my back.) All in all, if I ever return to Iquitos, I’d certainly consider this property again.

Respecto a este hotel tengo muchas observaciones la cuales son: Check -in : Al ingreso todo fue lento; y lo peor de todo es que el hotel no tenia un botones cerca que nos pudiera ayudar en el momento. Después de un rato nos ayudaron. Desayuno : La tarifa tiene desayuno americano incluido. Sin embargo; solo nos dieron opción bebida caliente, huevos , jugo y panes. Pero el desayuno americano incluye plato de frutas, jamón y queso. Eso lo pudimos pasar. Sin embargo aqui comenzo mi mala experiencia; el personal que atiende el restaurante bastante apáticos. Tomamos el desayuno el 4 nov plan de 8;30 am donde hicimos el pedido sin embargo todo llego tarde; el mesero parecia más perdido, me traia el jugos despues de 15 minutos el cafe y los huevos me llegaron a las 9:15 más de media hora esperando para un desayuno tan simple. Totalmente decepcionada del servicio. Se nota que no hay maitre en el salón porque el personal totalmente descuida; ni saluda , y si no eres una mesa que pertenece a su zona; ven que levantas la mano y ni caso te hacen. Y lo peor ni gente había para almenos entender. Solicite un late check out; el repcionista me asigno la hab 103 y luego todos pusimos nuestras maletas en esta habitación. Sin embargo me llamó a la media hora para decirme que no; que ahora era la habitación 303 y me ofrecio mover mis cosas ( ya habia creado molestíaen nosotros). Check out : Fuimos 9 personas se imaginan la cantidad de equipaje que teniamos y un bebe de 2 años y dos adultos mayores. Ni un botones nos ayudo a bajar nuestro equipaje; ni a recepción, ni a embarcar las maletas al auto. Nos fuimos y la recepcionista ni nos miro, ni un pio, ni adios. ajajaja En los 11 años que trabaje en un hotel 5* jamas hubiera dejado a mi huesped sin despedirme y antes preguntarle como la paso. **JAMAS VUELVO AQUI** Este lugar esta sobrevalorado

La Casona has been my choice for years, I visit Iquitos often and La Casona is my base while I explore different areas , sometimes for days at a time. I may stay at La Casona for 4 or 5 nights in a 3 week time span and never disappointed!

Visiting the city of Iquitos with my friends, as we all know, we choose a place to arrive and relax pleasantly that service offering us this famous hotel, which by name cardenal accommodation, When asked why the cardinal was put to him the lady explained very kindly and gently and very carefully to our questions, that the cardinal is a bird ..... When entering her very beautiful and clean rooms and feels comfortable as at home, The attention is first of all with the kindness and charisma and above all the respect they treat you ( thank you for accommodation cardinal) we will soon be with more friends to enjoy your rooms and elegance that characterize them ... I recommend it!!!!

In the end, it deserves to stop a moment to recommend an excellent option in Iquitos since this hotel has fantastic rooms with first-level air conditioning and a masteral attention from all staff, The hotel is very comfortable and comfortable.

With a stay at La Quinta Loft Apartments in Iquitos, you'll be within a 5-minute walk of Tapiche Reserve and Plaza 28 de Julio. This aparthotel is 0.3 mi (0.5 km) from Tarapaca Boardwalk and 0.4 mi (0.7 km) from Museum of Indigenous Amazonian Cultures.Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services.Featured amenities include a 24-hour front desk, luggage storage, and a water dispenser.Make yourself at home in one of the 13 air-conditioned rooms featuring kitchenettes with microwaves and dishwashers. Complimentary wireless internet access keeps you connected, and 60-cm LED televisions are provided for your entertainment. Conveniences include electric kettles and rice cookers, and housekeeping is provided on weekdays only.

Located in San Juan Bautista, Poseidon Guest House is within a 10-minute drive of Tapiche Reserve and Museum of Indigenous Amazonian Cultures. This guesthouse is 4.9 mi (7.9 km) from Iquitos Cathedral and 4.9 mi (7.9 km) from Plaza de Armas.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this guesthouse include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.Enjoy a meal at the restaurant or snacks in the guesthouse's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. A complimentary continental breakfast is included.Featured amenities include complimentary wired internet access, express check-in, and express check-out. A roundtrip airport shuttle is complimentary (available 24 hours).Stay in one of 4 guestrooms featuring flat-screen televisions. Your room comes with a memory foam bed. Prepare your meals in the shared/communal kitchen. Complimentary wired and wireless internet access is available. Bathrooms feature showers, complimentary toiletries, and hair dryers.

With a stay at Casa Amazonica Iquitos in Iquitos, you'll be a 4-minute walk from Allpahuayo Mishana Bed & Trees and 6 minutes by foot from Amazon Golf Course. This hostal is 0.3 mi (0.5 km) from Tapiche Reserve and 0.4 mi (0.6 km) from Plaza 28 de Julio.Take in the views from a garden and make use of amenities such as complimentary wireless internet access.Featured amenities include a 24-hour front desk and luggage storage.Make yourself at home in one of the 4 guestrooms. Complimentary wireless internet access is available to keep you connected.