HOTEL MYSTAYS Matsuyama

HOTEL MYSTAYS Matsuyama Reviews

HOTEL MYSTAYS Matsuyama

1 Chome-10-10 Otemachi, Matsuyama, JapanView Hotel Details
HOTEL MYSTAYS Matsuyama
HOTEL MYSTAYS MatsuyamaHOTEL MYSTAYS MatsuyamaHOTEL MYSTAYS Matsuyama
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1 night

HOTEL MYSTAYS Matsuyama Guest Reviews

4.5/5
Great
90 review
Verified reviews
Location4.5
Amenities4.3
Service4.5
Cleanliness4.5
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All Reviews(90)
Positive reviews(87)
Reviews with photos/video(22)
Loved the view(14)
Delicious breakfast(14)
Convenient location(13)
Easy to get around(11)
Awesome amenities(9)
Great location(9)
Convenient parking(6)
Large rooms(5)
Negative reviews(3)
Guest User
Standard Double Room Non smoking
Stayed in Apr 2024
Couples
3 review
4.0/5
Very Good
Posted on Apr 11, 2024
Good - location is great, 15 min walking to shopping arcade - great view, residing right next to the river and cherry blossom. - great service, they speak both English and Japanese and offer free parking while staying - room is clean and tidy, and the washroom is stainless clean Can better - insufficient parking slot, may need to look for parking if they ares full and maybe expensive
Response from Property: Thank you very much for choosing Hotel Mystays Matsuyama. We are very pleased to hear that you had a pleasant stay at our hotel. The hotel is located right in front of the bus and tram stations, which makes it easy to get around the sightseeing spots, and it is only a 15-minute walk to the main street. hotel are located right in front of the localtrain station, making it easy for guests to get around the tourist attractions. Thank you for your comments regarding parking space. Although it is difficult to improve the parking lot in terms of securing a good location, we will take steps to avoid inconvenience to our guests by introducing another parking lot that is available at similar rates. We will continue to strive to satisfy our guests, and we sincerely hope that you will use our hotel again when you visit us again. Hotel Mystays Matsuyama Front Desk
Anonymous User
Superior Twin Room Non smoking
Stayed in Mar 2024
Other
2 review
4.0/5
Very Good
Posted on Mar 10, 2024
It was comfortable and had a good view. It was comfortable and had a good view.
Response from Property: Thank you very much for using HOTEL MYSTAYS Matsuyama. We would also like to thank you for your compliments regarding the view from your room. Our ``castle view type'' rooms offer a view of Matsuyama Castle and the running streetcars, and are very popular. We will continue to aim to be a hotel that satisfies our customers, so we hope that you will stay at our hotel the next time you come to Matsuyama. HOTEL MYSTAYS Matsuyama Front Desk
Wing Pang
Comfort Queen Room Non smoking
Stayed in Mar 2024
Couples
7 review
4.7/5
Amazing
Posted on Apr 10, 2024
The interior and cleanliness can be improved. Yet the location is good
Response from Property: Thank you very much for choosing Hotel Mystays Matsuyama. Our hotel is located right in front of the airport limousine bus, local bus and tram stations, making it very convenient for accessing the airport and visiting Ehime's sightseeing spots. We also apologise for any discomfort you may have experienced with the interior of your room. It is difficult to immediately improve the interior decoration, but we will make every effort to improve other aspects of the room. As for cleaning, we will make every effort to ensure thorough cleaning and establish a checking system. We hope that you will use our hotel again when you come to Matsuyama and that we can make it up to you. We look forward to welcoming you again. Hotel Mystays Matsuyama Front desk Translated with DeepL.com (free version)
Fikri K
Standard Double Room Non smoking
Stayed in Nov 2023
Business travelers
13 review
5.0/5
Outstanding
Posted on Jan 8, 2024
reasonable, room is roomy compared to others, location is near tram stop.
Response from Property: Thank you very much for using HOTEL MYSTAYS Matsuyama. Thank you very much for your compliments. We are also very happy that you enjoyed your stay with us. We are encouraged by the words of praise from our customers. As our customers have said, our hotel is located right in front of the tram station. We hope that you will stay at our hotel the next time you come to Matsuyama and have a relaxing time. HOTEL MYSTAYS Matsuyama Front Desk
Cchar
Standard Double Room Smoking
Stayed in Apr 2023
Couples
9 review
3.5/5
Posted on May 3, 2023
Good location but the room inside is a bit old. It’s okay if just stay one night. Don’t expect too much from this hotel! Not really recommended tho.
Response from Property: Thank you very much for using HOTEL MYSTAYS Matsuyama.We would also like to thank you once again for your feedback.Thank you very much for your compliments about the scenery from your room and the staff.However, we sincerely apologize that your stay did not meet your expectations. All the staff will continue to strive to improve the service so that we can meet the expectations of our customers.When you come to Matsuyama again next time, we hope that you will stay at our hotel and give us the opportunity to recover.Hotel Mystays Matsuyama front desk
Guest User
Standard Double Room Non smoking
Stayed in Apr 2024
Couples
1 review
4.0/5
Very Good
Posted on Apr 17, 2024
Clean room & good service
Response from Property: Thank you very much for choosing our hotel out of many hotels.We would also like to thank you for your compliments.Your compliments will motivate our staff.We will continue to provide services that will satisfy our customers, so the next time you come to Matsuyama, we look forward to welcoming you back to our hotel.Hotel MyStays Matsuyama front desk
MC Shi
Standard Queen Room with Castle View Non smoking
Stayed in Jan 2023
Friends
85 review
4.0/5
Very Good
Posted on Jan 29, 2023
This is a hotel I would stay again. Despite is a bit far from the station, there is train right outside the hotel that can access to station. I told the front desk that i have claustrophobia problem. She actually show me the room to make sure I am all right. I have a room face a small hill. The greenery scene is very relaxing. There is a Mediterranean restaurant on the ground floor. Food is delicious. Actually this is also the restaurant for breakfast. Good CP value for the price. Highly recommend.
Response from Property: Thank you very much for choosing our hotel from among the many hotels this time. The hotel is right in front of the airport limousine bus, route bus, and tram station. In addition, Matsuyamashi Station and JR Matsuyama Station are within a 10-minute walk, so it is a location where you can move smoothly. In addition, I am glad that you were satisfied with the correspondence of the staff. As you said, from the castle view type room you stayed, you can see Matsuyama Castle, the moat, and the scenery of the streetcar unique to Matsuyama, which has been well received by many guests. We would also like to thank you for your compliments regarding our restaurant, La Terrazza, on the 1st floor of the hotel. As you said, the breakfast venue is the same restaurant. We will continue to aim to be a hotel that satisfies our customers, so we hope that you will use our hotel the next time you come to Matsuyama. Hotel Mystays Matsuyama front desk
Anonymous User
Standard Double Room Smoking
Stayed in Apr 2024
Solo travelers
23 review
5.0/5
Outstanding
Posted on May 1, 2024
Excellent location, convenient transportation, and the view room can see Songshan Castle!
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Piaobodehaiyang17
Standard Double Room Non smoking
Stayed in Apr 2024
Solo travelers
8 review
4.7/5
Amazing
Posted on May 8, 2024
The hotel breakfast is very rich and delicious, and the service is also very good. The location is very convenient for traveling, and the room prices are not expensive. A very pleasant stay experience, thank you 🙏
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Echo
Standard Double Room Non smoking
Stayed in Mar 2024
Couples
4 review
5.0/5
Outstanding
Posted on Mar 9, 2024
Traditional hotel, comfortable and clean, parking costs 1000 yen/day, but cheaper parking can be found near the hotel. It would be economical to just stay, but it would be a shame to miss out on the rich breakfast. I recommend this hotel.
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Response from Property: Thank you very much for choosing our hotel from many other hotels. Thank you very much for your approval of the room and breakfast. The hotel's breakfast menu includes about 50 different dishes, including local Ehime cuisine, and is well received by many guests. We will continue to strive to be a hotel that satisfies our customers, so we hope that you will stay at our hotel again when you come to Matsuyama. MYSTAYS Matsuyama Hotel Front Desk
Ergoushizhixiaomao
Standard Double Room Non smoking
Stayed in Feb 2024
Friends
41 review
5.0/5
Outstanding
Posted on Feb 20, 2024
The location is easy to find, and there is free parking. You can tell from the large lobby that the room will be large. The room is clean and tidy. There is a self-service DHA skin care product in the lobby, and the front desk service is warm and thoughtful.
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6/8
Response from Property: Thank you very much for choosing our hotel from many other hotels. Thank you very much for your many compliments. As our guests have said, our hotel lobby has facilities that you can use for free. However, parking is not free, but 1,000 yen per night. We will continue to strive to be a hotel that satisfies our customers, so we hope that you will stay at our hotel next time you come to Matsuyama. MYSTAYS Matsuyama Hotel Front Desk
전세계 가보기
Standard Twin Room with Castle View Non smoking
Stayed in Jan 2024
Friends
7 review
5.0/5
Outstanding
Posted on Feb 4, 2024
Although it is a bit far from the city center, the cleanliness of the hotel and the responsiveness of the staff were really good. There was also a convenience store right in front of the hotel, so it was convenient :) The walking trail on the way back was also nice.
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Response from Property: Thank you very much for choosing our hotel from among the many hotels available. We would also like to thank you again for your kind words of praise. Your compliments will motivate our staff. We will continue to provide services that will satisfy our customers, so we look forward to welcoming you back next time you visit Matsuyama. HOTEL MYSTAYS Matsuyama Front Desk
Purin.eatallday
Standard Double Room Non smoking
Stayed in Dec 2023
Couples
18 review
4.0/5
Very Good
Posted on Dec 25, 2023
The hotel is between Matsuyama Station and Main Street Near Songshan Castle It is an old-style hotel. The rooms are larger than normal and have complete facilities. But the sound insulation can be slightly improved You can hear the sound of boiling water in the isolated room while sleeping.
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Response from Property: Thank you very much for choosing our hotel among many hotels. Also, thank you for your contribution. We thank you again for your compliments on our room and facilities. However, although it is difficult to respond in a timely manner regarding soundproofing during your stay, all staff will do their best to ensure that you are satisfied with other services. We will do our best to ensure that you have a comfortable stay so that this does not happen again when you return. Our entire staff looks forward to using your services again. MYSTAYS Songshan Hotel Front Desk
香港小旅客
Standard Double Room with Castle View Non smoking
Stayed in May 2024
Couples
8 review
3.5/5
Posted on May 3, 2024
The hotel is located near Songshan City. The location is okay. There is an independent parking space. It is a lifting type. It is close to the road but has good sound insulation. The hotel is cost-effective. I am overall satisfied.
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Response from Property: Thank you very much for using HOTEL MYSTAYS Songshan Hotel. Thank you very much for your valuable feedback. We're glad you enjoyed your stay with us. As you mentioned, our hotel's parking lot has an attached parking lot. Your words are encouragement to our employees and we will continue to work hard to improve. We hope you will use our hotel next time you come to Songshan. MYSTAYS Songshan Hotel front desk
Guest User
Superior Twin Room Non smoking
Stayed in Apr 2024
Family
1 review
3.5/5
Posted on May 8, 2024
The breakfast was delicious, including the sea bream rice and fried sea bream. The bathroom was old. The room had a great view of the castle, so I was very satisfied. I'd like to use it again.
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