The only failure of this trip was choosing this accommodation. It is simply the worst hotel in Japan.
1️⃣The location is remote➕The hotel occupies a small area, with only 12 rooms, and only one private bath that all guests can use in turn. Even the door has no lock🔒. As shown in the actual picture, the hot springs are very ordinary. Walking from the guest room is open air and very cold. The design is seriously unreasonable.
2️⃣Before checking in, the hotel did not inform you at all that you must install special snow tires and anti-skid chains when driving to the hotel, and this hotel can only drive up the mountain. We drove three hours from Nagano’s Jigokudani to Shirokotsu Onsen. As a result, it was snowing so heavily that the vehicle could not go up the mountain without snow tires. On the way up the mountain, we lost control of the vehicle twice, suffered landslides, and almost overturned and fell into the cliff. I am scared to think about it now.
So around 20 o'clock in the evening, I called this hotel on the mountain to explain the situation☎️
At first, the other party said forcefully that there would be no way to check in and the room fee would not be refunded. And it's already past check-in time.
We had to park the car and use the app to check other nearby hotels, but the closest one took half an hour. After about 10 minutes, the hotel took the initiative to contact us and said that if we paid the remaining room fee, they would send a car to pick us up the mountain. Seems thoughtful. In fact, I just want to make money
3️⃣ After telling the other party our current location, the hotel said "we will be there in 10 minutes." In the end, I had to wait 40 minutes for the bus to arrive. He claimed to have gone down the mountain a long time ago but did not see us. We stayed where we were, just on one road, with no cars in sight. lie
4️⃣After struggling for a long time, we finally arrived at the hotel around 21:00 in the evening. The door looks dirty. Before checking in, I specifically asked what time we could be sent down the mountain tomorrow morning. The other one was rushing back to Tokyo for class. The hotel staff said the earliest time was 9:30 in the morning, and then I went to bed.
At about 7:00 the next morning, the male employee suddenly called and said that we could leave at 8:30. We said OK...but at 8:30, we were still in the room, checking whether there was anything forgotten in the room, and the other person stood there All kinds of urging at the door, very impatient, very bad attitude, no honorifics, saying "good morning", there were other guests behind me, etc. It really shocked my whole family.
We hoped that the other party would take our suitcases off, but they refused directly, waved their hands, and said they would not carry them down for us. When they left, they did not say thank you for coming, and the driver who had not yet picked us up was polite.
Why did we wait so long yesterday and only waited for 10 minutes today? The pick-up time was not informed in advance, and your "notification" was quite "timely".
I suspect that this person is not an employee at all, but the boss's son. Has he lost all his qualities after staying in the mountains for a long time?
Of course, I didn’t say these words in front of him, after all, we hadn’t gone down the mountain yet.
The last straw for us was that we were given the wrong shoes before leaving 🙂🙃🙂🙃
5️⃣The hotel scenery is very rubbish and the bathrobes are also *. Since its opening in 1941, do you think any of its residents have posted pictures of their upper body online❓
What's the point of your hotel industry if you don't provide service? Environment, hot spring quality, catering, you can't do these things better than Nikko Hakone, Izu, Kusatsu, Beppu, Yufuin, Hokkaido.
Forget it, the experience of other hot spring hotels is too good to be compared.
6️⃣In addition, the room does not even have an independent bathroom, so you have to take a shower in a shabby big bath. The hot water in the sink in the room only lasts for half a minute. Just imagine, it’s minus seven to eight degrees outside, and you wash yourself with ice water?
The last three pictures show the hotel leaving us alone in the wilderness.
Aborted childbirth
Original TextTranslation provided by Google