Shirafune Grand Hotel

Shirafune Grand Hotel Reviews

Shirafune Grand Hotel

Azumi 4203, Matsumoto City, Nagano Prefecture, 390-1515, JapanView Hotel Details
Shirafune Grand Hotel
Shirafune Grand HotelShirafune Grand HotelShirafune Grand Hotel
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Shirafune Grand Hotel Guest Reviews

4.4/5
Very Good
10 review
Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.4
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All reviews(10)
Positive reviews(10)
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Great service(6)
Guest User
Superior, Twin with Bath, Mountain View
Stayed in May 2024
Family
12 review
3.7/5
Posted on Jun 2, 2024
It is an aged onsen hotel, facilities are old but staff carry good hospitality
Anonymous User
Japanese-Style Room-Smoking
Stayed in Apr 2023
Solo travelers
2 review
4.7/5
Amazing
Posted on Apr 9, 2023
Although it is hard to get to Shirahone Onsen, I absolutely enjoyed staying at Shirafune Grand Hotel. Very cozy and excellent for quiet relaxation
Guest User
Basic Twin Room
Stayed in Mar 2024
Travel with friends
173 review
4.5/5
Great
Posted on Mar 29, 2024
The hotel is large, the rooms are warm, the food is good, and there is a shuttle bus to the bus station.
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Guest User
Superior, Twin with Bath, Mountain View
Stayed in Oct 2023
Couples
5 review
3.7/5
Posted on Nov 12, 2023
The service staff are friendly, but they are really busy and the food is served slowly during the meal
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Julius
Basic Twin Room
Stayed in Sep 2023
Couples
37 review
4.5/5
Great
Posted on Sep 12, 2023
The room is relatively small but has everything. first rate service. The food was great, the same for both days. From Bones to Pingtang, I asked the lady at the front desk to make an appointment for a rental, which was extremely smooth. I miss this deep secret place.
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Anonymous User
Japanese-Style Room-Smoking
Stayed in Jul 2023
Travel with friends
6 review
5.0/5
Outstanding
Posted on Jul 29, 2023
After traveling from Kamikochi, take a bus and change buses at Zedu (k20). After getting off the bus at Baigu Hot Spring, you will find the hotel. An old man will ask you about the hotel you booked, and then call the hotel. There will be a car to pick you up from the hotel (although it is not far, it is all uphill). The service attitude was very good. I met a Hong Kong man at the front desk who was very patient in helping us plan our itinerary for the next day. The hot spring has an open air.
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Takeru goto
Japanese Style Room
Stayed in Dec 2021
Couples
2 review
4.0/5
Very Good
Posted on Dec 6, 2021
Access is bad in winter. As a ryokan, the room was clean and the amenities were substantial. As for the hot springs that I was paying attention to as Shirahone Onsen, the open-air bath was lukewarm, probably because it was winter when I stayed. The public bath was a little hot and well balanced. The meal was packed with local delicacies such as salmon, edible wild plants, beef, soba noodles, hot pot, and rock fish, and I was very satisfied. I would like to use it again if I have the opportunity.
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Guest User
Superior, Twin with Bath, Mountain View
Stayed in Jul 2024
Family
5 review
4.2/5
Very Good
Posted on Jul 26, 2024
老飯店。不過非常乾淨,服務也很好。在如今的日本,也可以算是相對容易access的秘境溫泉了。值得一遊。
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Guest User
Stayed in Oct 2022
Family
5.0/5
Outstanding
Posted on Oct 24, 2022
My family of four stayed in a corner suite comprising of a large living room and a smaller bedroom. We also requestedfor a dpuble futon mattress and a humidifier which the hotrl provided. The onsrn, both indoor and outdoor was amazing. So sothing to just immerse in the theraupetic waters after each day of long trekking. The food was also outstanding. We stayed for 3 days and every dinner each day was different and specially customised to our dietary preferences. We slept soundly each night. The chillt mountain air kept us all tucked in bed for long hours. Shirafune Grand is prob the largest and most modrtn ryokan complex in shirahone onsen. Am glad we did pur extensive research and opted to stay with them.
Guest User
Stayed in Nov 2022
Couples
3.0/5
Posted on Nov 10, 2022
As others have written, the room I stayed in was on the concrete rooftop of the adjacent building, and the view outside the window was amazing. I had high expectations because it was called a Grand Hotel, but it was just an ordinary inn. It was nice that the lobby, front desk, and lounge had paintings by Higashiyama Kaii and Hirayama Ikuo on display. However, even though there is an elevator in the building, it does not go directly to the hot springs, which is the most important part. The elevator goes up to the lobby, and you have to go down the stairs beyond that to get to the hot springs in the basement. Furthermore, the stairs have a big step at the landing, so it is dangerous. The open-air hot springs can only be accessed by going outside the large bath and going down the stairs. Because of this, it was very cold in October and no one was in the baths.
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