Hoshino Resorts KAI Tamatsukuri

The design of the room is very bad, if you want to use your own private bath, you have to put on your clothes after taking a shower, and then walk back to the end of the room before walking out to the bath, why is the bathing place not next to the bath? Besides, the food is terrible! We booked breakfast and dinner, because of the location of the hotel there are no restaurants nearby, but it was really very disgusting, and no choice, and did not understand whether the guests have food sensitivities, or what food cannot be eaten, the only option is to eat and Buried and not eaten. Feeling very disappointed.

The rooms were clean and the food was very delicious.

旅館離車站遠，又沒有提供接駁服務，check in連飲料都不提供。用餐時間一點都沒有彈性，早點到或晚一點到都不行，早餐不好吃，性價比低

服務及設備 1. 租住2天，出遊18:00回來、房間竟然沒有打掃執拾，只將毛巾用品放在門口 2. 房間沒有膠袋或laundry bag 3. 沒有放置小膠袋/籃子讓客人攜帶浴品衣物去公眾溫泉浸浴 4. 沒有高級酒店必備的瓶裝水供應

We stayed here on our wedding anniversary. It was our first time at a Hoshino Resort. We were able to relax and enjoy ourselves until the 12 o'clock check-out. Most of the staff were young, and they were highly motivated and smiled and polite. There are tea ceremonies (for those who want to participate), Kagura, and morning exercises (for the first 6 people) every day, so we participated in all of them. For the tea ceremony, we received a sign for the time we wanted and went through the garden to a separate building. A person from a school of tea that I had never heard of before made tea and gave us sweets. The room was made with a lot of local ingredients (the refrigerator did not have a freezer function), and the open-air bath was at the perfect temperature and was very comfortable. There was a festival in the neighborhood during the summer vacation period, so we purchased tickets at the front desk, and after dinner, we went to the festival before the Kagura started. We watched the Kagura from 9 p.m. from the front row. It was more impressive than we expected and was really good. We were able to take commemorative photos after the event and had a great time. It seems that the staff members play different roles every day. The indoor bath in the large communal bath is the same as that of Tonbo-no-Yu in Karuizawa. You can make a pack in the hot spring, and you can get a sake pack only at night. The smell of alcohol was so strong that I almost got drunk. lol After the bath, tea, vitamin drinks, and white rose ice cream were prepared. The food was also delicious.