1242-1 Matsudo, Matsudo City, Chiba Prefecture, 271-0092, JapanView Hotel Details
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Toyoko Inn Matsudo Eki Higashi Guchi Guest Reviews
4.3/5
Very Good
130 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.5
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All reviews(130)
Positive reviews(30)
Reviews with photos/video(3)
Easy to get around(6)
Clean and tidy(5)
Awesome stay(5)
Delicious breakfast(5)
Great location(3)
Jinghonggongzi
Single Room- Smoking
Stayed in May 2024
Business travelers
73 review
4.5/5
Great
Posted on Jul 2, 2024
The room was small but clean and the breakfast was simple. The location is very good, right at the east exit of Matsudo Station, easy to access.
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Anonymous User
Double Room Non smoking
Stayed in Apr 2024
Other
15 review
5.0/5
Outstanding
Posted on May 11, 2024
I have stayed at Toyoko Inn in various areas. The overall feeling of this Toyoko Inn is very good.
It is very close to Keisei JR Station. It is very convenient to take the train to central areas such as Tokyo and Ueno. There are comprehensive commercial facilities in the surrounding area. Supermarkets, restaurants, etc. are all very close. It is within walking distance. The hotel service is in place. It seems that there are service staff who understand Chinese. There are different dishes for breakfast every day.
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Yamaoka
Double Room Non smoking
Stayed in Feb 2024
Family
7 review
4.0/5
Very Good
Posted on Mar 27, 2024
It's in a good location near Matsudo Station, but it was a little difficult to find the way. I left my luggage at the front desk before checking in, but they didn't let me bring it to my room. The window in the room had a small gap, so it was cold. The pet room was spacious and very nice. The bath was shallow and wide. The breakfast area was also spacious and delicious.
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Anonymous User
Economy Twin Room Smoking
Stayed in Aug 2023
Solo travelers
10 review
5.0/5
Outstanding
Posted on Sep 17, 2023
It's very convenient to get out of the east exit of the subway and walk a few steps. The breakfast is also good, with a combination of meat and vegetables, a complete set of snacks and staple food, and all you can drink. Keep booking next time and highly recommend!
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Guest User
Double Room Non smoking
Stayed in Nov 2023
Other
1 review
3.2/5
Posted on Jan 1, 2024
The service from one front desk staff was the worst. Especially at check-in...
I think the overbearing attitude when talking about the parking lot is not good.
The problem is that the staff themselves are not aware of it. I'm a first-time guest and I think many people have thought the same thing.
So I stayed here for two nights, but it's not a very good hotel.
Even if there are other very good reviews, the overall rating will be negative because of one negative review.
They should do something about the service. Customers are not friends or anything... I think they misunderstood and are serving in a familiar manner.
Even if you look at the way they talk to friendly guests (probably regular customers), it's not the way to talk at the front desk.
Even if it's New Year's, a normal breakfast is fine. I don't need osechi food. If you do serve it, please serve normal food and osechi food. I went to Yoshinoya because there was nothing to eat.
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Response from Property: Thank you very much for staying at our hotel. We would also like to thank you for taking the time to post your review. We deeply apologize for the inconvenience caused to you despite your stay. We will continue to train our staff and strive to provide you with a comfortable stay. We are very sorry for the inconvenience.
Guest User
Economy Twin Room Non smoking
Stayed in Oct 2024
Business travelers
31 review
5.0/5
Outstanding
Posted on Nov 2, 2024
The room is relatively big
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은영
Double Room Non smoking
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 6, 2024
영어도 일본어도 잘 못해서 도쿄에 사는 친구가 대신 체크인 해줘서 좋았습니다.
다만... 조식이 제 입맛에 맞지 않았습니다