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Top rated hotels in Matlock

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The Fountain Tea Rooms B&B
4.8/542 Reviews
Bit of a mixed-bag this one. I stayed in the twin room for 2 nights. The room oddly looks as though it’s been lifted and deposited direct from a Premier Inn (but smaller). It’s dark due to the use of dark purple and dark wood on almost everything. The bathroom is fresh and contemporary though. There’s a generous selection of teas and coffee plus biscuits. One of the reasons I chose the Fountains tearoom and B&B was because of the tearoom downstairs. I arrived, after a long tiring journey, at 3.30pm thinking I was just in time to grab a snack in the tearoom, however Iike a lot of visitors if you read the comments dating back years, I was told by a very offhand older member of staff the kitchen was closed. It closes at 3pm, so all the info and literature stating that tearoom hours are 9am to 4pm are misleading to say the least. (The owner later stated that ‘our staff have families to go home to’). When I asked I was also told that breakfast was from 9am, even though this staff member was now fully aware I was a guest, and I mentioned I needed to be somewhere by 10am the next morning. So the next morningI hung around to 9am and dashed down to breakfast to find other guests already eating breakfast, a (different) member of staff said guests were served from 8.30am! I complained by text to the owner who responded very quickly saying she’d look into it. The owner could not be faulted for responding to queries/complaints - the evening before I’d rung her asking how the heating worked as it was cold and she came out straight away to check the thermostat in the hall. The breakfast was prompt, hot and very tasty. Other negative points: The mattress had springs starting to poke up, the pillows were thin and lumpy (they’re cheap enough to buy for goodness’ sake). The thinnish duvet (no sheets apart from the fitted one on the mattress) only just covered the bed, so wouldn’t be great for larger visitors. I personally will not be staying again.
Grouse & Claret, Matlock by Marston's Inns
4.1/563 Reviews
We have had some wonderful times at this place but recently, the stories local and on media streams aren’t great. However, we decided to visit this place as we had received some vouchers through our door (we are very local) and thought only right that we should try again. Big Mistake! We arrived at 7pm and ordered our mains, mine was a salad with added hallourmi cheese and cauliflower buffalo wings. After a short while the waitress came back to tell me they had no salad. I chose gammon instead. When our meals came all seemed ok until the waitress brought some buffalo wings to the table, I told her they were part of the salad meal as their add ons, so we didn’t want them. The waitress didn’t like this so my husband said he would have them as the were only a pound or so. After this two of the party ordered dessert, and I ordered a cup of tea, the time was 8.15pm. A little later, the two who had puddings asked if they could order coffee, and I asked if they could hurry my tea along too, as I hadn’t received it yet. The waitress said yes, no problem, the time was now 8.50 Within a few minutes a woman who was running the bar, shouted, I’m not doing any more hot drinks! The waitress came back to offer us instant coffee, which we declined as we live over the road and can do that at home. I reminded the waitress to remove the tea off the bill as I hadn’t had it. She brought the bill to our table with the tea still on it and buffalo wings at £5.75!!! I explained to her that this was incorrectly priced to which she replied that it was charged as a starter. I asked her to show me where they were as a starter, she couldn’t as they weren’t listed as a starter I pointed to where the price was and she got all Mardy saying ok, ok I will take them off!! Dont get me wrong, I didn’t ask to remove them, just wanted the correct price. Anyway we came away feeling yet again disappointed by this place. The staff here, let the place down, the food was actually nice, but the service from the staff is very very poor. I’d rather walk into the peak village and enjoy the new chatsworth kitchen!

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Local Travel Info

Highest PriceNZD 893
Lowest PriceNZD 169
Number of Reviews445
Number of Hotels70
Average Price (Weekdays)NZD 338
Average Price (Weekends)NZD 364