High Tor Hotel

Found this hotel really lovely Spotlessly clean nice large room and bathroom Lovely white towels Great continental breakfast Definitely would stay here again Highly recommend near to amenities in Matlock and Matlock bath's Also in excellent reach to Derbyshire Dale's

The hotel is very well situated between Matlock Bath and Matlock (only a brisk 10 minute walk to Matlock centre). It's a spacious and clean hotel with excellent parking. The attic room was also spacious and the bathroom a particular highlight - good hot water and a decent shower. Beds very comfortable and linen/towels provided very clean. Great supply of teas, coffees, hot choc and biscuits. Decor tasteful and the wardrobe/storage more than adequate. Cannot comment on quality of breakfast as didn't opt in - very expensive at £15 a head and very little on what it actually consists of. Same with evening menu - not sign of one (in reception or the room). Now so far this review would lead me towards a 4 star rating but - and there is a but. The staff who 'met' us at reception seemed preoccupied and disinterested in the business of hospitality - we felt like a disturbance to him - certainly interrupted his smoking right at the main entrance with one of his mates. Later he could be found entertaining two of his mates at the reception desk and seemed oblivious to any paying guests. Walking in and out of any building surrounded by nicotine clouds is not a good look or smell - really shoddy. I assume the CCTV must have a blind-spot (unless he is one of the owners). Anyway a decent stay marred by bad impressions and cancer-clouds at the main entrance.

Gave the rating as poor not because of the actual accommodation which was clean and modern although the tiny wardrobe was stuffed with spare bedding so nowhere to hang anything. Were advised to book our meal as it was 'full house'. When we went into the dining room there was just one other couple there. Hardly bursting at the seams. My husband's lasagne was cold and there was no meat in it. Manager apologised and offered to rectify it but husband had lost his appetite by then. My vegetable curry was nice but was obviously a readymeal. Not once did we see the 'chef' and hardly smelt any cooking. All very odd. We'd opted for eggs Benedict for breakfast. A load of cold sauce dolloped over small poached eggs on baps. It was awkward when paying for the food on leaving but it's too long and complicated to go into (husband's meal not charged). It's a shame as the hotel has obviously had money spent on it but let down by the (we think) absence of a chef. The staff though pleasant enough, to my mind haven't been in the hospitality business very long.

The manager or owner was very welcoming. He seemed to be running it by himself. He checked us in and kindly advised that the happy hour had 5 minutes left so we quickly dropped our bags in our room and headed back to the bar and he then went behind the bar to serve our drinks. Later on he came to take our food order and then he brought it to our table later. He was incredibly hard working but very friendly and helpful. The meal was fabulous as well. Our room was compact but we were in the attic room I think. However, everything was clean and tidy and the bed was comfortable. There were big fluffy towels on the bed and there was even a chocolate on top of them both! There were also a generous amount of tea and coffee in the room and two packets of biscuits too. You don't often get that in more expensive hotels.

Very friendly and efficient staff. Free car parking and WiFi. Nice bar, restaurant and general areas. Our room was nice but bathroom in need of refurbishment. Basic breakfast that can't really be classed as continental. Good location and would stop again.

We booked up for the night so we could stay over after the Christmas Market in matlock. Reception was friendly. Good parking,free WiFi and nice and warm when entering. We were given a very small attic room with en suite shower room. A bit difficult getting into bed with the slope of the ceiling so be careful not to bump head or shoulders. Room was clean and warm.Bedding was clean but mattress was very firm and base creaky so quite uncomfortable .Tv was a bit too small to see from the bed. Kettle in room with tea and coffee. Fan and a heater provided in the room. One chair, a hanging rail for coats. Clean Towels and chocolates left in the room. A little soap, shower gel and shampoo were provided. Bar was nice and relaxing. Good selection of drinks. Nice to see a family run place with their child laughing and playing in the dining area. Booked in for breakfast but skipped it due to us being tired and wanting to get home so can't comment on that. If you just need a place to bed down for one night at a cheap rate then it may be for you. No frills.

Nice hotel and good value for money for December. Restaurant quiet but food lovely. Only just over a 5 minute walk into the centre. This hotel is on the main road but could hardly hear any traffic noise.

The High Tor hotel was a great place to stay. I particularly liked the central location, very comfortable beds and a lovely view. Breakfast offered a good selection and our rooms were very quiet ( which was a pleasant surprise as the main road is nearby). Special compliments to the chef who cooked my steak to perfection and well seasoned :-) Rooms were well equiped with large bathrooms and the owners were very charming. The site is a few minutes walk from the town center.

Amazing place.beautiful building.clean lovely comfortable spacious rooms. Well decorated. Towels and bedding all lovely and white and clean..lovely touches of chocolate on the bed and great choices of teas coffees & hot chocolate..Friendly staff from checking in to booking out. Lovely continental breakfast. Excellent situated for both Matlock and Matlock Bath. Parking available..Very highly recommended can't find anything to complain about.