Premier Inn Matlock

Had a lovely meal here as a family of 7. Exceptional service. Very quick . Staff were all lovely , very kind and professional. Food was delicious and served hot . Nothing was too much for the staff .food was reasonably priced for big portions . Closely located to matlock and directly near a bus stop .

Wonderful place Matlock. Breakfast good too. Dawn at reception made me feel very welcome. Nice and relaxed. Excellent place to stay. Nice and relaxed. A lovely place to stay, for that, get away, especially for the walkers. Lots of beautiful walks

Lovely well priced hotel, about twelve minutes walk from the town and railway station. Buses from the door to Bakewell and Buxton. Clean, quiet and friendly. Had a few issues with the evening dining,. but the lovely Mandy saved the day.. recommend 👍

We specifically picked this hotel for its location as we know that premier hotels are always quite local to attractions. We always find staff helpful and knowledgeable to their area. You always get a comfortable nights sleep and the breakfast time is not to early so you get a lie in, if you so wish. Food is always cooked well and a good selection of choice, whether it being breakfast or evening meal, and another plus kids eat free under the age of 16.

We were visiting Bakewell Christmas Market. We needed a good ,clean local hotel that offered good food. We all enjoyed our stay and the meal deal was excellent value. Staff were helpful and friendly. This hotel delivered what we expected, so close to all that was available in the area.

Good points: - Close to Matlock and surrounding areas, super easy to get straight on the road. - The staff we saw were very kind. Bad points: - Bathrooms have no ventilation so the whole room stank of damp as well as several areas of mould across the walls and ceilings. -We stayed in room 102 which seemed to be next door to the boiler room or something to that effect as it rumbled against our bed wall every evening. WiFi is £5 a day and is slow/drops out frequently. - Didn’t have the ability to hang a room service request on the door (they don’t give them to you for some reason?) so had to ask at the desk. Spoke to someone at 9am, came back at 3pm and the wet towels in the bathroom were still there which made the damp smell even worse. We were given new towels by a lovely girl at the reception who did apologise. - We avoided the restaurant entirely as the reviews were horrendous (cold breakfast, mouldy bread, staffing issues) so found local areas to eat instead - highly recommend doing this as their restaurant prices were quite high! - We drove in an electric car and chose this hotel partly for the charging points on site. However 2 out of the 3 days we were unable to access them due to non-electric cars using the bays as parking spaces all day and overnight. We ended up having to play their own game and park in the space overnight when we saw the opportunity just so we could charge for our journey back. - Room decor and general maintenance was awful and felt like a budget hostel rather than a mid-priced hotel. Huge holes in the wall from previous items being unscrewed and not patched up. Pictures on the wall barely hanging on and look like a child hung them. Bathroom covered in mould. Old and tired carpet. There were far better places we could’ve stayed and sadly wish we had. Wouldn’t recommend.