Guest User
July 8, 2025
We had a wonderful stay at this hotel in Matera — the location was stunning and the atmosphere truly charming. When we first arrived, the air conditioning in our room turned out to be broken. The front desk staff were extremely helpful and responsive, offering to move us to a different hotel. We didn’t love the alternative options as much, so they provided us with fans to make the room more comfortable. We ended up enjoying Matera so much that we decided to stay an extra night. The second room we stayed in was absolutely beautiful. Just a small heads-up for future guests: in that particular room, the bathroom doors (for both the shower and toilet) are made of glass, so privacy could be an issue if you’re not traveling with a significant other. Other than that, everything was perfect. The staff were warm and attentive, the rooms were comfortable, and breakfast was a great way to start the day. We’d happily stay here again and definitely recommend it!