Matamanoa Island Resort Reviews

Unfortunately, the food was not good. There have been a number of reviews that have expressed dissatisfaction with the food and I'm not sure why the management hasn't addressed this. How hard is it to make fresh and tasty food? On a positive note the setting is idyllic, great snorkeling too.

My wife and I were on our honeymoon in Fiji, and it was regrettable that our honeymoon had been ruined, to say the least, by our experience at Matamanoa resort. We both developed a severe rash over our four limbs after bedbug bites, it has been one months and the marks are still there. On the first night of our stay, we already experienced itchiness, but we thought these were due to mosquito bites. On the second night, at around 0230, our rash got much worse and we couldn’t sleep due to the itchiness and pain. We then searched our bedsheet and found a couple of bedbugs, which were clearly the cause of our rash. We immediately rushed out to the reception, but sadly nobody was on duty. We stayed up all night and finally was able to speak to your staff at the reception at 0700. Though it was not until 0745 that a general manager, finally showed up to deal with this case. We then verbally agreed to have full refund and leave the island one day earlier. Con: - This is not a 4 star hotel definitely. Room is poor and worn down ( and have bedbugs) - Food is basic and small portion but expensive - Hygiene level not up to standard ( I saw a big mouse running in the bar, and cockroach outside my room ) - Nobody (not even a security guard) on night duty so no one will deal with the emergency. - Inattentive service and fail to restock towel in room Pro: - Full refunded after negotiation

The location of the hotel was breathtaking everything was so green the ocean was clean and the most beautiful blue color imaginable. We were greeted by the staff on the beach when we arrived the staff was extremely happy kind and caring, they treat you wonderfully. There are a few drawbacks the is not much to do for entertainment there are no televisions If you want Wi-Fi in your room that is an additional charge and there are no telephones in the rooms either so if you need anything you have to walk to the office first it. There is only one restaurant on the island and the food is not very good. But if you are going for a new experience the hotel is very nice. They do have a spa and a dive shop where you can book excursions. The people are what make this resort special.

The 1 and only restaurant on this island resort serves up a very limited selection of choices for lunch. Taste is average but price is on high side and portion is small. During our stay our money was stolen from our bags in the room. The reef was not that pretty as the pictures you see advertised, corals were all brownish. Pool is also very small. Bure wifi is very expensive, only free wifi is in the restaurant

The most beautiful stay at the most beautiful island paradise. Friendly staff, clean facilities, lots of activities, good food, peace and quiet 😌

Awesome place

The food in the hotel is not good. I ate every item of the basic menu for 3 days, and they all tasted the same. Dinner is served very slowly, at least 30 minutes or more. The atmosphere of the restaurant is not bad, and the waiters are more enthusiastic towards foreigners. There are not many activities in the hotel, only one cloud9 goes out for about 30 minutes, and there are basically no activities on other islands. Fishing was boring and I didn’t catch any fish. The beach water behind is fairly clear, with starfish and fish visible to the naked eye.

I stayed in the middle room type and booked 2 rooms. On the first day I checked in, there were no 2 connected rooms. My friend stayed in room 28. The room was next to the hotel garbage station. There was a smell as soon as the door was opened. On the second day and When the front desk responded, they looked suspicious at first. They stopped ringing when I announced my room number. Then, even though someone else was checking out next to my hotel, they didn't agree to be arranged together. Finally, they went to the place near the helipad. The only advantage was Even though the signal jammer is weak, I can still access the Internet in the room! The scenery on the island is okay. I like the beach in front. The water is very shallow, so it’s no problem if you don’t know how to swim. Snorkeling is not affected at all. The original ecology of the seabed is very good, and there are starfish and many fish!

Excellent, friendly staff

To be honest, we stayed in two room types, each of which was not very clean. There were a lot of ants crawling on the sink. I feel that the room is not worth the price. The price of dinner and lunch is not high, but the pool and the environment are still quite beautiful. of

The small swimming pool in front of the door, the small gazebo next to it, deck chairs, and the wooden stairs that go directly down to the beach are very practical and convenient, with a high usage rate and good value for money; we are optimistic that there are 2 mature coconuts in the coconut tree in front of the door, and the staff Josh is very friendly , he helped us beat it down and cut it with a small machete, fulfilling our desire to drink fresh coconut juice directly. Around the island, we found that the privacy of living in various room types is good. The Wi-Fi in public areas such as the lobby restaurant is free and has a good signal; the Wi-Fi in the Villa rooms is free and has a good signal; the Wi-Fi in other room types is not free, and the charging standards are listed in the room manual. You don’t need to travel far to take pictures of sunrise, the sea and sky are just in front of the room on the right, and you need to go to the bridge 200 meters away to take pictures of sunset. I checked both booking and Ctrip when I made the reservation. Ctrip has the room type I like, and the price is more favorable. I booked it from Ctrip. I used to use Ctrip for domestic hotels and booking abroad. This trip to Fiji is also my first time. The first time I booked foreign hotels on Ctrip, including many hotels on the main island, the experience was good.