Seaside Grand Hotel Residencia - Gran Lujo

Out stay in summer was real good. It was a short stay but we did like the atmosphere friendliness overall service level very much. It has no direct connection to the beach so if you beach and swimming in the sea is a must it’s actually one negative point. It’s a secluded oasis though

Lovely stay at this super hotel, second stay this year but shorter this time. Staff outstanding as always with proper five star service. I had a standard room this time which was perfect, I like the fact that the WiFi is strong and there are smart TVs in the bedroom. Look forward to returning in 2025 (already booked)

Spent two wonderful weeks at this hotel as a return guest. The hotel is exceptional, service levels are very high, food away delicious each night and the pool lovely. I did aqua aerobics one day in the spa pool which was enjoyable but I mostly did nothing but relax.

Fabulous hotel where they really make you feel at home we love it and book for the year after before we leave The rooms are traditional and well equipped The restaurant is fantastic the breakfast buffet is amazing and it’s the only hotel we stay at that we don’t go out for dinner it’s so good The pool area is lovely and there is always somewhere to lie out The staff are exceptional and very helpful

Our first visit to the Grand and was most enjoyable. Excellent service from all staff, restaurants ,reception, poolside and housekeepers,,,,all very professional and attentive. Rooms are comfortable and classic in style. During our stay the vast majority of guests were a mature age group, even elderly in many cases with mostly German and British guests and a smattering of other nationalities. Breakfast was good and dinner top quality, dinner courses were small but tasty and well presented. Twice a week a buffet barbeque is available for dinner which we preferred as there were more options to try and delicious desserts a plenty! We particularly liked the tranquil peaceful vibe around the place helped by a no mobile phone policy in the main restaurant, pool area etc which was mostly observed and respected by vast majority of guests apart from the odd entitled pompous individuals who felt the rules didn't apply to them and they could do whatever they wanted. We did witness on a few occasions rude and entitled behaviour from several guests toward the service staff at the hotel, many guests that stay here are clearly well heeled and wealthy but act with a lack of respect and some showed little courtesy toward the people that were trying so hard to look after them,I found quite a few guests to be aloof and delusions of grandeur sprang to mind. Overall a great choice for luxury stay in Gran Canaria, highly recommended.

A wonderful hotel where the rooms are so comfortable and the public areas beautifully presented especially the pool area. The staff are attentive, take pride in making sure you have a relaxing holiday and nothing is too much trouble. The food is superb.