Guest User
July 31, 2023
I am going to tell my experience with these Bungalows. But first of all, if you want to have a good weekend, don't come to these complexes. First of all, I booked through Brookings for my partner and I from Saturday to Sunday. When we arrived around 12 we handed over our ID and so on and they told us that from 2 o'clock they would give us the room. Well, at around 3:15 they give us the room. Later we went to the room and it turned out that the air conditioning was broken. I call and he immediately sends me to the maintenance guy (it wasn't the maintenance guy, he was the one who cleaned the rooms, a very nice Italian guy that I knew before) not being able to solve anything I decide to leave. The very rude receptionist named Carmendelia does not offer me any solution because she says that the maintenance guy was on free day. Well, around 4 in the afternoon I'm leaving. When I mentioned it to Booking, this chain now alleges that the air conditioning was working and the maintenance person tested it at 4. (all lies) because they did not give me any solution. They tell me that the direct is English. Well, from here I plan to put up a complaint form and I will do everything possible to have them do an investigation in that complex. So that they can investigate if they are really well insured and comply with all the regulations. It's really painful, I imagine what can be done to a foreigner. Thanks for ruining my mini vacation. I hope you are aware, greetings.
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